Category: VoIP

What is IP-PBX? How it is useful in 2023?

IP-PBX systems are the modern telephone systems of our time. Because they are based on the Internet, IP-PBX systems eliminate the archaic problem of telephone wiring, eliminate the hassle for IT administrators and add several new features.

A virtual PBX also allows you to have more phones than physical telephone lines (PTSN) and allows free calls between users. It also offers features such as transfers, voicemail, call recording, interactive voice menus (IVR) and ACD call queues, and more.

What is PBX?

PBX, or Internet Protocol, is a type of professional telephone system that uses VoIP technology to connect telephone calls to the public telephone network. IP PBX systems can be cloud-based or hybrid of a cloud-based telephone system and an on-site PBX system.

IP PBX allows you to switch from one call to another from a VoIP user on local lines while allowing all users to share a series of external telephone lines. The typical PBX can also switch calls between a VoIP user and a traditional telephone user, or between two traditional telephone users, in the same way as a conventional PBX.

Why should you use an IP-PBX?

An IP-PBX, or Internet Protocol Private Branch Exchange, is a private telephone network used within a company or organization. The key advantage of using an IP-PBX is that it allows businesses to reap the benefits of VoIP, or Voice over Internet Protocol.

VoIP is a technology that allows for the transmission of voice and other data over an internet connection, as opposed to a traditional phone line. This offers several advantages for businesses, including lower costs, increased flexibility, and improved call quality.

Additionally, an IP-PBX can be easily integrated with other business applications and systems, such as customer relationship management (CRM) software. This allows businesses to streamline their communications and improve their overall efficiency.

 

What are the advantages of using an IP PBX system?

Easy installation & configuration
IP-PBX

The configuration of an PBX system is a unique process with a minimum installation period. And unlike a traditional PBX system, removing and moving a phone is a simple process of moving it and connecting it to the system. Eliminate the need for complex procedures and wiring adjustments that would be necessary in the old proprietary telephone system for such a simple task.

Better Security with IP PBX system

Security

With all your commercial communications on a network and with controlled access to external networks, it is much easier to establish a security wall around this system against hackers and curious ears. In an increasingly competitive environment, network encryption can prevent your competitors from listening to too many important conversations and developing their trade secrets.

Easier to manage because of web/GUI based configuration interface

Call Centre VoIP

An IP PBX can be managed through a web-based configuration interface or a graphical interface, allowing you to easily manage and adjust your telephone system. Proprietary telephone systems have difficult-to-use interfaces that are often designed to be used only by telephone technicians.

Scalability

VoIP Phone

IP PBX software allows scalability as an integrated feature. You can reduce the use in hosted IP PBX software and pay accordingly. If there is a periodic need for higher loads, it adapts easily. It is easy to add branches and remote extensions and use them safely on desktops or smartphones. The IP PBX is so easy that it even allows the use of analog telephones and faxes.

Conclusion: The benefits a company can get from this type of phone system are undeniable!

When it comes to business telephone systems, an IP-PBX is the modern standard. This type of phone system offers a number of advantages and benefits that can be extremely helpful for any business, large or small. Perhaps most importantly, an IP-PBX can help to save a company money on their monthly phone bill. In addition, an IP-PBX can offer a number of features and functions that are simply not possible with a traditional phone system.

Overall, the benefits of an IP-PBX are undeniable. Any business that is looking to improve their telephone system should definitely consider making the switch to an IP-PBX.

Latest Call Centre VoIP Trends 2022

Call centers are not like the old days anymore. It’s more about quality customer experiences now! VoIP solutions have now popped up for the best, completely eradicating free and low- quality calling as well as PSTN calling services. 2021- 22 is the year of revolution because there are so many goals which have to be achieved financially as well as personally. Check out different ways in which call centers can be worked on with the help of the best of technology:

Artificial Intelligence

If AI is integrated into customer interactions, call centers can streamline customers and agents in a very organized fashion. With the help of AI, functions like call forwarding, automated responses, voicemail to email conversion and so on is done by AI very effectively, reducing labour and error costs in no time!

Digital Transformation: Call centres are the future of sales and customer services- if call centres are digitally transformed by high-speed internet, VoIP services, printers and other gadgets then, employees can perform a lot better than the current way because of convenient, hassle free work!

Customers enjoy app- based work or effective call centre solutions as well as toll- free numbers! Make communication effective and quality- oriented with digital transformation.

Contact Centre Analytics: You do not need a supervisor to explain to you how a call center works with effective analytics system. Manual observation and monitoring are the last things a company needs- instead, try out digitized versions! Several call centers are heavily relying on analytics programs and it shows how company revenues have gone upscale in the past 2 years. However, analytics techniques need to be worked on and must be made more advanced and effective.

Omni-channel communications: Your call centre needs a very holistic view or understanding of how customer experiences function. The Omni- way is the best way because it leads to a more personal resolution to problems the client faces. Businesses are working towards this approach, however, there are glitches.

Adoption of Call Centre VoIP

Several budding call centres, as well as well- developed call centres, have adopted VoIP services already by one of the best VoIP providers due to reasons like its global unlimited calling plans, toll- free number plans, smart features like video conferencing, click to call etc. Above all, exceptionally making the employees lives very simple and employers’ pockets heavier with high-quality services as well as results.

Customer Satisfaction Measures

Some customer satisfaction measures include calculating it in order to make a quantitative analysis via NRR- Negative Response Rate along with other measures like cold calling, feedbacks and more.

Remote Call Centre Agents

With the help of collaborative tools, contact call centre executives from any part of the world. Some of the tools come from VoIP service providers-holiday number, mobile VoIP and so on. This shall ensure your executive shall never miss a call in fact, take work home and work harder than ever but, with willingness.

Emphasize on Self- Serve Documentation

With the help of FAQs, your website visitors will have clarity on the generally asked questions. Only in special cases will the customer service department/ call centre will be engaged very effectively due to no traffic on the calls received.

Social Media Marketing

Effective social media marketing can engage your audiences well and ensure that you get genuine feedback with more followers each day, making your business reach across miles in no time, at the best rates! Negative feedback is generally not welcomed but, what if it’s constructive- ensure, no matter how negative feedback is, ensure it is covered up for the sake of your company image online and offline.

More Personalized Services

It is very inefficient for call centers to just help the customers by answering their questions. Call centers should adopt new trends to make customers feel valued by providing a personalized experience. This requires tools which can collect all the data and can help in providing personalized content and to program call intensively, for example, in combination with CRM, with call and action records. Similarly, each customer’s information should be monitored so that the customer can get the best response

Final Note

When it comes to call centers, it may seem like a dying industry but, it isn’t. Call centres are known to be the backbone of any organization because it handles the customer queries and some sales too. Make their lives easier with effective VoIP solutions, social media engagement, etc. in order to be sure of the revenue you’ll be generating in no time, at the most affordable rates!

Prepare your call centre and equip them with the best VoIP techniques, gadgets and above all, passion for the profession! Without these things, companies cannot go anywhere.

Reasons how VoIP can help in cost-saving – VoIP Services for Business

Before we start getting into depth, let’s talk about what is VoIP exactly and how it came into the scenario of expanding the business & cost-cutting the business expenses.

VoIP is nothing but Voice-over-Internet-Protocol which does not involve any external signal, or a wired phone system, all you need is a good internet connection & a VoIP phone to continue your business calls. So when you take in VoIP services you say good-bye to all those analog & wired phones which restricted your movement in the office.

If you have been struggling to contact your clients or customers who are on the other side of the country, then probably you are reading the right blog to make your business easy & affordable.

How VoIP can help in cutting down business expenses?

best-voip-service-provider

Let’s keep it simple. Now that we all know that VoIP runs majorly on the internet services, the first and foremost thing is, it absolutely makes no difference if you are calling someone within the country or you if you are calling someone who is just on the opposite side of the world. Hence, the calling of national and international calls make no difference when you have VoIP services for your company.

Say NO to costly updates

The biggest problem with traditional phones is that you have to upgrade them with every evolution. You are a competitive businessman & you wish to offer all the convenient services to your clients & customers but this would demand a timely updating of the telephone systems to provide them the easiest & best services from your end. But when you have a VoIP connection that runs on internet, you get auto-update just like you get on your smartphones without actually having to replace the phone system altogether.

Sounds fair right?

All additional features & no extra money for VoIP package

VoIP service providers ensure you have everything on the plate without having to hustle for it. So when you hire a VoIP service company, they provide you the basic & bare minimum that comes with the package. (But to say, it covers most of the vital requirements) You get access to services such as call recording, call on hold, call transfer, Call conference for multiple users, extension for voicemail, and many more for business requirements. In case you need some extra features for your business VoIP connection, it won’t add much to your expenses.

No extra charges to add, remove or change VoIP connection

You have a company which homes a lot of people who work day in and day out to make your company big. But in the process, people would leave, some would join in the journey of your success, it might create chaos when you have a traditional phone system. With VoIP services, as everything is based on the cloud you can remove, add or change the VoIP connection among the concerned group. So, no more calling the service provider or waiting for them to come & get your work done.

As everything is under your control, it makes it easy & fast. Hence, no delay of work. Just a win-win for you.

No separate networks

voip-services-by-ip-momentum

When you get a connection to a VoIP network, you don’t have to worry about, if you need to have different networks for voice calling & the other for data purposes. You have the liberty of converging both into one, making it easy and simple for both the service provider & your management.

VoIP systems & no disruption in workflow

Every company requires a revamp in a certain period of time, depending on the vigorous workflow. Keeping that as a scenario, when you have a traditional phone system, it might take time to remove & install the new phone system which would interrupt the work, hamper the productivity of the company adding to the additional installation fees. But when you have a VoIP network & connection, everything happens in the backend & the work can continue in the preexisting internet network while everything is handled on the cloud off-premises.

VoIP brings secure & low-maintenance network

affordable-voip-services

The middle or small size company owners are merely concerned about the risk of hacking & information tampering but according to the stats, it is reported that up to 60% of small businesses report data breaching complaints every year. But it can be easily handled with a VoIP connection, which would help you in long run & keep your valuable data of the company safe.

When it comes to maintenance of the IP phones, in case there is a problem with the traditional phone network it might cost a big downtime. In the case of VoIP services, you can easily get things done in the backend meanwhile the work goes on without any issues.

Also, the main concern about traditional phones is that, now that everyone is updating their communication devices, the availability of parts of traditional phones has become tough.

So, if you have not befriended VoIP services yet, go get it now!

Now you might wonder which VoIP service provider to rely on, well, you have IP Momentum to help you in the journey of your success. IP Momentum has served 10K+ businesses in growing their business across the globe.

Know more about IP Momentum: www.ipmomentum.com

Top 7 advantages of VoIP Solution for Businesses

VoIP refers to protocols, standards, and services that can help improve your business communication. VoIP solutions is currently trending in the business world, with an increasing number of companies choosing to upgrade to this business communication system.

VoIP Service Providers are growing as demand increases. Therefore, it is worth considering it for your business depending on its size, industry, and budget. Today, every business stands to benefit by implementing this communication technology.

VoIP Solution

Let us check out the most important advantages of VoIP solutions for your Business.

  • Easy to Use and Simplified Conferencing

VoIP is much easier to use as it comes with a desktop and mobile application that features an all-inclusive dashboard that functions as a control panel. This enables you to update your phone tree, change your outgoing messages, set up call distribution rules, revise office hours, and more.
Every time you make a conference call on your traditional phone you have to pay for an additional service and hosting multiple callers. But with VoIP conferencing is simplified with a joint data network, and the cost is built into the VoIP service. VoIP also makes video conferencing simpler. It helps you to transfer media formats such as images, video, text, etc. during your video calls. This will further improve your ability to conduct presentations or solve issues.

  • VoIP is Cost-effective, Mobile, and Accessible

Installing VoIP is affordable and it is linked with hardware and software which is needed to operate the system. VoIP Service Providers ensure their clients have the most up-to-date software and provide the latest hardware. Therefore, businesses can save money as they don’t have to purchase their own phones. All business appreciates cost savings and with IP Momentums’ VoIP solutions your only costs are your monthly charges from your ISP.
Businesses are realizing the benefits of having their staff work from home. Moreover, by installing VoIP employees can communicate effectively, use voice, and data services of the office through your intranet.
VoIP solution’s entire service is highly mobile, it allows users to connect from home offices and abroad. Furthermore, if you changing locations for any reason, your VoIP system can be easily transferred as well.

  • Better Features and use of Bandwidth

VoIP systems allow you to connect various devices to keep your business’ productivity high. Many users are surprised by the features of VoIP, like its ability to put callers on hold or transfer calls, etc. You can boost operational efficiency by using its features like voicemails and messages that can be forwarded to multiple colleagues with a single click or organize group calls. Your voicemail-to-text transcriptions can be sent directly to your inbox or call multiple phones at once until someone picks up.

Businesses can use VoIP to increase productivity and efficiently use their existing bandwidth to fill information gaps with other data from other bandwidth consumers.

To further improve efficiencies VoIP allows for compression and elimination of speech redundancies as well. Due to the flexible nature of IP Momentum’s VoIP service, it can be designed based on the unique needs of your business.

  • Excellent Call Quality and highly Reliable

IP Momentum’s VoIP call quality is crystal clear and with no delay or distortion. However, call quality is likely to suffer due to issues with your internet connectivity and system setup. A well-maintained VoIP system has advantages in terms of quality over conventional systems and, if implemented properly, you can enjoy excellent, clear call quality from anywhere. One of the benefits of VoIP is that in the event of an office phone not working due to lack of network, calls will be forwarded to mobile phones and other devices as well.

  • VoIP for Effective Communication

It is important to keep your employees within reach and through VoIP, you can have a single call ring to your desk phone. Moreover, if the call is not answered it can connect to your other devices like mobile phone, tablet, or laptop. This way you will not miss out on important calls from customers.

  • Easy to Install and Maintain.

IP Momentum’s VoIP service is incredibly easy to install as IP phones are virtually plug-and-play. With hosted Business VoIP software, you can add new users, or change your systems configuration easily. Therefore, you rarely require professional support as maintenance is straightforward.

  • VoIP Integrates well with Other Business Systems.

Business VoIP easily integrates with your existing business software. Voice calls can be easily recorded, outbound calls can be placed via Outlook, customer records can even be viewed during the inbound call with a said customer, and much more.

You can also integrate analytics into your internet phone system. Installing VoIP will instantly increase productivity, and you will be able to monitor your processes for further gains in business revenue.

Conclusion:
IP Momentum’s VoIP solutions for businesses are free of drawbacks. More and more businesses around the world have realized the advantages of using VoIP for their businesses. Considered the best VoIP Service Providers we can help your company save money and increase efficiency.
If you’re still using conventional phone lines, it’s time to switch to IP Momentum’s VoIP solutions can transform productivity and connectivity in your office.

VoIP Phones- Revolutionizing The Way Businesses Manage Everyday Tasks

VoIP Phones- Revolutionizing The Way Businesses Manage Everyday Tasks

The advent of technology and the recent developments in the world of communication have helped add an edge to the world of business communication. Technological abilities are slated to be 32 times more advanced in a few years and businesses globally are gearing up to imbibe the advantages of the VoIP solution. That brings us to a quintessential question of what VoIP is anyway? VoIP stands for voice over internet protocol and in simple terms it is a way of making calls through the internet.

Tech giants the world over are set to make a switch from landline phones to IP devices. If that does not convince you, maybe the Global Market Insights report will. Business VoIP is all set to witness the highest growth rate in the next five years. It is not only cost-effective but also reliable. The various attributes of the VoIP solution make it indispensable for global businesses.

How does it work? In a VoIP system, there is exchange of digital audio packets of data between two different places in the world through the IP connection. The businesses already pay for WiFi and the VoIP utilizes the WiFi. The ‘less is more’ concept is celebrated across businesses globally and VoIP is one of the best offerings that does justice to the concept.

The major attributes of the Business VoIP may be better understood as follows:

Smartphone Compatibility:

Smartphone Compatibility

The rise of smartphones as a business solution is inevitable. The biggest advantage of using VoIP solution is that it allows businesses to use personal phone for work and it streamlines all the work process into an easy to navigate platform. Since VoIP systems use WiFi to route calls, they are smartphone compatible. In larger corporations, the desktop equipment is being replaced with VoIP as the telephone service and the cloud based VoIP systems are all set to transform the way businesses function.

Better mobility and flexibility:

Better mobility and flexibility

 

The VoIP systems provides unmatched away from the desk flexibility by reducing physical limitations and ensuring that business can be carried out without any hassle. VoIP Services also helps in multitasking and ensures better productivity. The lack of physical limitations makes it all the more integral to businesses on the go. Most businesses worldwide have started opting for hosted VoIP system and the cloud based system. You may also avail hassle free call forwarding services while you are at work or away from work. Yes, the flexibility offered is enviable and added to that, are the minimal costs involved.

Improved wok efficiency:

Improved wok efficiency

VoIP Service Providers offer solutions for improved productivity and ensure that workflow is seamless with hassle free-calling and seamless forwarding of documents as and when required. Customization of the call ring is yet another feature and as VoIP users, you may select few rings to be transmitted to your workplace or to a third device like a laptop. The flexible options to choose where your calls can be forwarded, makes VoIP devices the ultimate choice for growing businesses.

In addition to offering the most affordable solutions and flexible work options, IP devices are also important as they offer hassle free dashboards that get different work communication into one place and there is no need to juggle various devices. Yes, it unifies the work flow through a universal dashboard that is compatible on a smartphone or any other work device of your choice.

VoIP is changing the way businesses work and its contribution in the telecom sector is unmatched. At present, the number of residential users is higher, yet with the advancement in technology and the progress made in the VoIP systems, the future indeed looks promising for business that have imbibed VoIP solutions.

Innovative ways to enhance business and marketing strategies with VoIP

A robust marketing strategy is the heart and soul of a successful business. Irrespective of the size of the business, there are certain attributes that strengthen the core business strategy. Voice over Internet Protocol or VoIP solution is one of them. VoIP is a pillar for business communication and it simplifies business needs while minimizing the overall costs.

Innovation may not always be a boon to industries and time and again too many innovations can be a bane to the steady ROI. As a result, there is an innate need to improve your marketing strategies using suitable technologies like VoIP to enhance your marketing strategies.

The major attributes of the VoIP services that can add value to your business strategies are discussed below:

Minimize costs:

Minimizing the cost with VoIP

The ROI is often the deciding factor for campaign success and once you opt for VoIP solution, you stand a chance to minimize costs while also using the phone not just to make calls but to also enhance your business through the VoIP services. VoIP is more affordable than a regular phone as data can be transmitted through the already existing infrastructure. There is no need to wait or invest for new installation.

Get a local number anywhere:

Get a local number anywhere

Yes, you read that right. Targeting different geographical locations just got simpler with VoIP service Providers. It is a known fact that VoIP transmits data packets digitally helping businesses create a local presence even when huge distance is an inevitable barrier. Creating a faux presence with local appeal may add value to your business in more ways than one. It can boost sales and support business growth significantly.

Work on the go

Work on the go with IP Momentum

VoIP facilitates virtual extensions for working on the go and once you assign a local number to your mobile or multiple devices it can benefit your business manifold. The employees in the set up can have virtual extensions and it is especially beneficial for marketers and business heads with a travelling profile. It is also the reliable go-to solution for sales teams, making them omnipresent at different stages of the sales funnel. Besides, business calls may be directed to different members of a team thereby enhancing customer satisfaction.

 

Setting up an Auto Attendant

Business VoIP Devices

Did you know that auto attendants can help businesses to thrive? As automated voices at the start of the helpline, auto attendants can replace the intervention of a live operator to improve efficacy and reliability. The VoIP will do the job of the receptionist and help field calls while minimizing the time wasted in answering and directing unnecessary calls.

Add momentum to your marketing material:

Add momentum to your marketing material

VoIP phone systems are important to ensure the linkage of multiple phone numbers to a single phone and to help businesses thrive with lesser expenses and a more streamlined communication system. Akin to advertisements, promotional banners and more, businesses can focus on creating multiple phone numbers for different pages on the website.

Get unified communication and seamless integration:

Get unified communication and seamless integration

The best way to hit multiple touch points is important to build stronger marketing strategies. The unified communication helps marketers to integrate the business instant messaging and innovative video conferencing solutions to deliver the best to customers.

Despite the changing landscape in business today, there are a few marketing tools that have the ability to close more deals in less turnaround time. Did you know that VoIP service Providers have been at the helm of providing robust marketing solutions to boost business?  VoIP has been incorporated into business so seamlessly that it can significantly direct your budget into good things and reap assured success. In the recent past, VoIP service Providers have helped businesses make data-driven decisions and augment marketing strategies. Embark on a successful journey with assured ROI when you choose the best suited VoIP solution for your business.

Empowering remote workforce worldwide to boost productivity with VoIP

No matter what nationality, economic status or living situation we belong to, we’ve all been affected extensively by the COVID-19 crisis from past few months. In fact, there seems to be little else talked about in the news today, which can make the problem seem insurmountable at times.

person effeceted by pandemic

As COVID-19 pandemic continues to make the workplace too risky to spend time unless it is absolutely necessary, numerous employees have committed to isolating themselves in their homes.

As Shelter-in-place are the orders in most of the countries and have necessitated the implementation of a remote work environment for many businesses which may never have considered it otherwise. As Social distancing has more or less confined many to their homes, and many people have begun to adopt remote working to stay busy and to keep their workplaces operational.

Fortunately, we have the technology today that allows work to still be done during this pandemic situation.

One way to assist these activities is through VoIP (or Voice over Internet Protocol), a massively helpful tool that many businesses these days rely on. Thanks to the capabilities of VoIP technologies that lean on cloud solutions.

Remote Work is Easier with VoIP

working from home

VoIP (Voice over Internet Protocol), is essentially voice telephone service that is carried over the internet rather than a copper telephone wire. It gives employers a great deal of flexibility in how they assign and utilize various telephone numbers and virtual lines, and it makes it incredibly easier for a remote employee to utilize a line or extension assigned to him or her from any part of the world. This reinforces the employee to have utmost communication amongst his/her clientele.

If your employees need to work from home effectively, they need the tools for the job, just like they would need in the office. This includes a workstation too, whether it’s a laptop that travels with them or a workstation capable of accessing their resources remotely. It could also include a desk phone, which is something that is much more difficult to transfer from location to location.

Thanks to VoIP as it runs the phone through the Internet instead of a separate dedicated line. The employees can make business calls with the same number they have at their office, without needing to be in the office physically. Software on their workstations, or an app on their mobile device, gives them access to their calling capabilities–along with many other features likes reporting and conference calls are all made easy enabling better productivity from remote workplace.

VoIP and the benefits for your Business

The modern workforce has shifted in a major way in favour of working remotely. Perhaps this is because remote working has been shown to significantly increase productivity, employee retention, talent acquisition, employee diversity and to reduce cost for employers and employees.

In recent times, the number of people working remotely (telecommuting) has greatly increased and that number has continued to rise with every passing year.

Some of the benefits associated with developing and utilizing a remote work include:

Better retention rates: People who work from home are happier because they are better able to manage their work and home lives. As a result, retention rates increase sharply despite industries.

Hardly any sick leaves taken: Employees who work from home tend to be far more satisfied with their jobs. They are less likely to experience stress-induced illness, which means they miss fewer days of work.

Less downtime: As COVID-19 has proved that the community we reside can change in the blink of an eye. By hiring remote workers, your business will have far less downtime. This also applies to situations like intemperate weather conditions too.

Your people at work are always in reach. Because VoIP phone systems allow your employees to take their phone numbers with them anywhere, they are always reachable. The best part is that you will not need to keep a list of numbers to call for each employee since everyone has his or her own line or extension.

Higher productivity:

higher productivity

a happier workforce is more productive than otherwise. The above benefits with better overall retention rates, fewer sick days, more flexibility, and constant connections – all work together to improve your company’s productivity. While your competitors struggle, you will have the security of knowing that your business is still operating even though your employees are not gathered together in the office.

Beyond effective communication, VoIP also provides a robust collaboration platform. Users can share files and archives. The data shared can be edited and organized by multiple users providing a way to work with better efficiency and effectiveness. This collaborative platform creates a central hub of information as no one will miss out on any updates from colleagues eliminating constant back and forth of documents to be edited individually.

One of the most challenging tasks is to monitor the remote workforce. An employer would not be able to notice if any employee is easing off or gets someone else to do their job unless he/she is missing or not responding or is having low quality work. VoIP offers an optional tracking feature. The employer can measure the productivity of employees via reports on a every day, month, or year basis. The bonus point of this tracking feature is that it doesn’t invade the privacy of any employee.

Enhanced Security

VoIP is a secure way to communicate and share data. The data remains private and secure in well-audited cloud. The system is always updated to the latest version, hindering the ability for cyber-attacks. Because your employees will be using VoIP over a VPN, you can ensure that everything stays within your protected environment rather than worrying about whether an internet source is a secured network.

In many ways, VoIP-based management of remote workforce benefits both employers and employees. A happy employee usually also means a happy employer.

We at IP Momentum Empower remote workforce with VoIP for an win-win situation for all parties.

Yes, the VoIP makes remote jobs possible, and in today’s day and age – especially during a global pandemic – remote workstation can ensure your company’s overall success.

A cloud-based VoIP phone solution is affordable, easy to use, and by far the best option for minimizing downtime and keeping things flowing both now and in the future.

Thus, by now we understand that the VoIP phone systems is a backbone for remote working teams with numerous advantages such as providing seamless workflows, enhanced reliability, security and thereby productivity.

We at IP Momentum encourage modern organizations to bring life to their dynamic business setting thereby having a happier workforce with accelerative business profits.

Impact of 5G on VoIP | IP Momentum

Growing consumption of data is about to grow to new heights with the introduction of 5G. The fifth generation of wireless system will transform the amount of data usage in one’s life. 5G is not just an incremental improvement over 4G. The technological foundations are different and the advantages are considerably more.

Unlike previous generations, where massive cell towers transmitted data signals to various geographic locations, 5G signals can possibly be transmitted through much smaller towers, or network cells, which are implemented in much larger numbers. These types of network cells may not be larger than home routers, but they are still very powerful.

VIDEO CONFERENCING

global-unlimited-dialing-plansOne of the areas that should see a considerable improvement in quality is video conferencing. At this point, the video conference has had limited use in business and has not taken off as planned, partly because the quality of the video conference is not always on par. However, 5G network speeds should see a large increase in the ability to transfer, download, connect and stream 4k and 8k video, with video of this high quality, accessible on the mobile level from anywhere the phone cell phone can receive signal, means great accessibility for technology,
with much less hiccups and interruptions

VR/ARVR/AR

Virtual reality (VR) and augmented reality (AR) are also expected to experience significant
improvements. In recent years both VR and AR technologies have undergone great development and improvement, and now as technology is being updated regularly these technologies are bound for further improvement. It is likely that mobile AR and RV will
become much more widespread and benefit from much greater use and would be utilised in day to day activities. With the introduction of 5G both VR and AR are bound to improve.

MOBILE VOIPmobile 5G

Area where we could see a great impact of 5G is the mobile voice over IP. VoIP Calls depend on an Internet connection, so mobile VoIP users often experience less clarity and reliability when making calls over a Wi-Fi network. Most VoIP applications do not use 4G technology, so the quality of calls is not very good. With the fast connection speed Users would be use 5G to make Mobile VoIP calls and with the stable connection the quality of the call is expected to be strong.

Conclusion

The Impact of 5G is absolute but it would take few more years for us to utilize the full potential of 5G the implementations for 5G are underway, but they will take time. 4G will continue to be compatible during 5G deployment. It is advisable to pay attention to the implementation plans for the geographic areas that are important to you. Verify latency and performance benchmarks specific to your geographic location of interest.

 

 

 

VoIP vs VoLTE – which is better | IP Momentum

In a rapid changing world, it has become very difficult for any business to keep up with the current trend and current technological advancement. Hence every business should be aware of VoIP and how it works and its importance in the current world of corporate.

VoIP

VoIP stands for voice over Internet Protocol is the transmission of voice and multimedia content over Internet networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs).

VoLTE

VoLTE stands for voice over LTE  (Long Term Evolution), it administers high speed mobile communications including IoT devices and wearables, VoLTE provides voice calls over a 4G LTE network, rather than the 2G or 3G connections which are usually used.

The main difference between VoIP and VoLTE are

Technology:

Business VoIP Phone

The main difference between VoIP and VoLTE depends on the technology they both incorporate with. VoIP uses network such as 3G, wifi to transfer voice data. VoIP services are very common among smartphones and computers. VoLTE one the other hand is using LTE network technology such as 4G for transferring voice data from one place to another.

Connectivity:

VoIP Phones

VoIP is supported by VoIP phones and VoLTE is supported by smartphones. When compared to VoIP, VoLTE has a higher range and it offers a better quality. VoIP services uses codecs to convert audio into data packets and disseminate the packets trough an IP network and convert the packets back into audio at the other end. On the other hand VoLTE is complicated and VoLTE transmits high definition voice data from one place to another.

Network:

VoIP Network

VoIP is using networks such as 2G and 3G whereas, VoLTE is using 4G for transferring voice data.

Conclusion:

VoLTE provides better call quality when compared to VoIP, due to better devices used by the VoLTE users. But VoLTE depends on the connectivity, if the connectivity is not stable user may not be satisfied with the service. On the other hand, VoIP provides constant connectivity which helps the users to be stay connected and VoIP is more preferable if the user have to make an international call.

Difference between Regular Phone and VoIP Phone

What is VoIP?

Voice over Internet Protocol is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet.

Difference between Regular Phone and VoIP Phone

Technology:

Regular phone system works based on analog signals .These signals travel through a twisted pair of copper lines over the PSTN(Public Switched Telephone Network) at changing frequency. The PSTN uses circuit switching technology to get done this task.

IP Phone system works based on digital signals. In IP system we can make telephone calls over the internet. VoIP encapsulates audio into data packets, transmit the packets across an IP network and again encapsulates the packets back into audio at the other end of the connection. It stores all of your date in cloud and settings are accessible through a universal online dashboard. Using dashboard users can access their data , setup new call settings and add new phone numbers.

Suitable for:

A regular phone system is suitable if you have limited conversation on one to one basis.

VoIP is best option if you have large number of clients to communicate across the world. VoIP enables to set up a conference call with people inside as well as outside your organization. It enables employees and managers to stay connected in business from anywhere in the world. Businesses are able to communicate with clients globally and selling their products and services in emerging economies

 Price:

Regular Phone system costs more compared to VoIP. Regular phones require circuits and wires for signals to travel.

In VoIP, voice is converted into data packets and travel across an IP network. VoIP does not require any infrastructure, it just utilizes Internet connection. And also the cost of VoIP depends upon the type of service customers wants to use.

Convenient and reliable:

VoIP phones are easy to use compared to Regular phone systems. VoIP provides features like mobility, conference calls, video calling, recording etc. And we can connect all of our personal devices to corporate network will get phone calls directly to personal devices. VoIP makes our call convenient and effective.

Internet Connectivity:

VoIP phones don’t work without Internet and power. This is the biggest advantage of having normal phones. Internet plays an important role in VoIP phones we can’t make, receive calls without internet. Regular phones don’t need internet connection.

Regular phones get power directly from the wires connecting them to the phone network. VoIP phones need power supply.

Features:

Regular phones provide limited number of basic features. VoIP phones provide features like video calling, conference call, voicemail to email, automatic call forwarding and many more. Using VoIP we can connect to our clients across the world.

 

 

Our Partners

cisco-logograndstream-logopolycom-logoPanasonic

Our Group Companies

strategic servicesAmplizclasticmetricfoxchampions group
Scroll to top

Contact Us×


Login

Free Demo

Contact Us

Mail Us
Ipmomentum whatsup number