No matter what nationality, economic status or living situation we belong to, we’ve all been affected extensively by the COVID-19 crisis from past few months. In fact, there seems to be little else talked about in the news today, which can make the problem seem insurmountable at times.
As COVID-19 pandemic continues to make the workplace too risky to spend time unless it is absolutely necessary, numerous employees have committed to isolating themselves in their homes.
As Shelter-in-place are the orders in most of the countries and have necessitated the implementation of a remote work environment for many businesses which may never have considered it otherwise. As Social distancing has more or less confined many to their homes, and many people have begun to adopt remote working to stay busy and to keep their workplaces operational.
Fortunately, we have the technology today that allows work to still be done during this pandemic situation.
One way to assist these activities is through VoIP (or Voice over Internet Protocol), a massively helpful tool that many businesses these days rely on. Thanks to the capabilities of VoIP technologies that lean on cloud solutions.
Remote Work is Easier with VoIP
VoIP (Voice over Internet Protocol), is essentially voice telephone service that is carried over the internet rather than a copper telephone wire. It gives employers a great deal of flexibility in how they assign and utilize various telephone numbers and virtual lines, and it makes it incredibly easier for a remote employee to utilize a line or extension assigned to him or her from any part of the world. This reinforces the employee to have utmost communication amongst his/her clientele.
If your employees need to work from home effectively, they need the tools for the job, just like they would need in the office. This includes a workstation too, whether it’s a laptop that travels with them or a workstation capable of accessing their resources remotely. It could also include a desk phone, which is something that is much more difficult to transfer from location to location.
Thanks to VoIP as it runs the phone through the Internet instead of a separate dedicated line. The employees can make business calls with the same number they have at their office, without needing to be in the office physically. Software on their workstations, or an app on their mobile device, gives them access to their calling capabilities–along with many other features likes reporting and conference calls are all made easy enabling better productivity from remote workplace.
VoIP and the benefits for your Business
The modern workforce has shifted in a major way in favour of working remotely. Perhaps this is because remote working has been shown to significantly increase productivity, employee retention, talent acquisition, employee diversity and to reduce cost for employers and employees.
In recent times, the number of people working remotely (telecommuting) has greatly increased and that number has continued to rise with every passing year.
Some of the benefits associated with developing and utilizing a remote work include:
Better retention rates: People who work from home are happier because they are better able to manage their work and home lives. As a result, retention rates increase sharply despite industries.
Hardly any sick leaves taken: Employees who work from home tend to be far more satisfied with their jobs. They are less likely to experience stress-induced illness, which means they miss fewer days of work.
Less downtime: As COVID-19 has proved that the community we reside can change in the blink of an eye. By hiring remote workers, your business will have far less downtime. This also applies to situations like intemperate weather conditions too.
Your people at work are always in reach. Because VoIP phone systems allow your employees to take their phone numbers with them anywhere, they are always reachable. The best part is that you will not need to keep a list of numbers to call for each employee since everyone has his or her own line or extension.
a happier workforce is more productive than otherwise. The above benefits with better overall retention rates, fewer sick days, more flexibility, and constant connections – all work together to improve your company’s productivity. While your competitors struggle, you will have the security of knowing that your business is still operating even though your employees are not gathered together in the office.
Beyond effective communication, VoIP also provides a robust collaboration platform. Users can share files and archives. The data shared can be edited and organized by multiple users providing a way to work with better efficiency and effectiveness. This collaborative platform creates a central hub of information as no one will miss out on any updates from colleagues eliminating constant back and forth of documents to be edited individually.
One of the most challenging tasks is to monitor the remote workforce. An employer would not be able to notice if any employee is easing off or gets someone else to do their job unless he/she is missing or not responding or is having low quality work. VoIP offers an optional tracking feature. The employer can measure the productivity of employees via reports on a every day, month, or year basis. The bonus point of this tracking feature is that it doesn’t invade the privacy of any employee.
VoIP is a secure way to communicate and share data. The data remains private and secure in well-audited cloud. The system is always updated to the latest version, hindering the ability for cyber-attacks. Because your employees will be using VoIP over a VPN, you can ensure that everything stays within your protected environment rather than worrying about whether an internet source is a secured network.
In many ways, VoIP-based management of remote workforce benefits both employers and employees. A happy employee usually also means a happy employer.
We at IP Momentum Empower remote workforce with VoIP for an win-win situation for all parties.
Yes, the VoIP makes remote jobs possible, and in today’s day and age – especially during a global pandemic – remote workstation can ensure your company’s overall success.
A cloud-based VoIP phone solution is affordable, easy to use, and by far the best option for minimizing downtime and keeping things flowing both now and in the future.
Thus, by now we understand that the VoIP phone systems is a backbone for remote working teams with numerous advantages such as providing seamless workflows, enhanced reliability, security and thereby productivity.
We at IP Momentum encourage modern organizations to bring life to their dynamic business setting thereby having a happier workforce with accelerative business profits.