Category: VoIP

The main reason behind VoIP getting threatened by the Government

As you know, PSTN has been in power since forever with regard to communication services. PSTN was known for its reliability, quality audio calls. However, it started and ended there. Communication services were stagnant for decades until VoIP services came with features like video conferencing, voicemail and other services. The way the world perceived communication changed with the development of VoIP services in the picture.

Challenges and Obstacles VoIP faced

Back in the 1990s, VoIP came into existence and did not build a good image due to lack of internet connectivity and affordability. PSTN calling services came higher. VoIP did not build its network due to a very simple reason- it never allowed its users to make phone calls free of cost. Later this was worked upon- one of the reasons why VoIP gained recognition.

About 2 decades later, VoIP boomed into the lives of professionals, homes and so on- all thanks to the availability of internet connection available worldwide. VoIP services also introduced new functionality (like click to call, multi-device ring etc.) However, that never guaranteed the success of VoIP or its consistency with regard to success. Due to criminal offenses committed using IP phones, security challenges, privacy invasion etc., authorities started questioning VoIP service providers in India, Dubai etc. Governments debated over the transition from PSTN to VoIP. In many countries, VoIP regulation doesn’t even exist yet even though service providers exist.

The Issue- Government versus VoIP

Globally speaking, countries like China, revolted against VoIP services. Countries, amongst themselves, have tried fighting out this discussion over retaining VoIP systems in countries like India or not. However, there’s been cases direct or indirect banning of VoIP services as it may have concerns with hostility.

What is it about VoIP that makes governments so nervous?

Very difficult to regulate: From the perspective of a regulatory body, new technologies have to be regulated but are hard to do so. Regulatory bodies need to be sure, well- trained and aware of how to govern such industries.

Let’s take the example of USA- for the longest time, big players in the VoIP market like IP Momentum took over communication and brought it up to another level. However, IP Momentum never had situations like cybercrime, hidden fees etc. Which is when VoIP services became popular across nations around the time 1990s.

Conclusion:

This level of interception is difficult to implement for VoIP since encryption technology does not have a back door, so to speak. Many governments have been trying for years to crack the most popular encryption algorithms. They’ve also tried to get software developers to install backdoors specifically for such a use, although it has been met with resistance. It is yet another reason for governments to view VoIP as a threat or risk. As VoIP looks set to replace the PSTN, government opposition is yet another challenge that the technology has to overcome.

However, VoIP has a bright future because of the benefits it has. In fact, VoIP services for MNCs, small companies, call centers etc. have been signing up for VoIP solutions since 2000 with exceptional improvement in ROI, in no time, at the most cost-effective prices. VoIP not just increased employment opportunities but, it helped improve the outreach of companies to foreign nations, cities etc. and become locally and globally effective at all levels.

Use VoIP to compete with the rest of the world, businesses

As you know, landlines are dying out. Rather, they’re long gone! In fact, about 10%  international phone calls were being made using business VoIP when it started off. Imagine what the case is now, in 2018. Companies, individuals, everyone started wondering how big VoIP really is, what it really is and how it’s used. Was it something unconventional or really difficult and expensive or a trendsetter?

 

VoIP as a communication platform

Back in time when phone calls were made from one desk to another, it was a very limited set-up. It was all about being at the desk to attend one call at a time. The beauty of VoIP services is that it’s not tying up any employee, any individual to its physical desk. It’s like taking its desk everywhere along with himself with an upscale in productivity and more.

You go on a vacation with a holiday number via a VoIP service provider and you’re all set there as well. The result being, not one minute was wasted when it came down to communicating via VoIP solutions. Also, it cut down on major travel costs, time, energy and so much more.

VoIP world is was and never will be static in nature. It creates an environment for creating, developing and managing its surroundings and potential.

VoIP has potential– great potential. In fact, it can go beyond smartphones if worked upon rigorously.
Virtualization

This concept is not new to us but, it’s affordable when it comes to VoIP. Make unlimited calls anytime, anywhere with no restrictions. All you need to do is, pick out the global unlimited VoIP calling plans and you’re all set to build an inexpensive, risk-oriented and exciting business venture with the best kind of communication system, the virtual kind.

Portability

Look at countries like India, Africa, etc. Do you expect developing countries have spaces readily available like that in the USA? No. Reason? There are multiple but, the beauty of VoIP is that it is so convenient to bring it into business place. All you need is a plug point and a portable IP phone and you’re all set to make calls. In the case of cordless IP phones, the plug point are not necessary to be available! Use additional features provided by your VoIP provider and don’t pay extra- just continue working from anywhere, anytime- office or any other country.

Brand Building

Network with prospects from across the globe and build your brand. All you need is a database which VoIP obviously cannot provide you with and build your brand via telephonic marketing, communication and more.

Customization and Flexibility

You need to make calls for a specific duration of time, in specific countries. How can you do that in the case of VoIP? Request for a customized VoIP service plan, change your features, countries picked out, anything you want! Remember, the beauty of VoIP is its flexibility and never forget that.

Customer Services

Make calls to your customers whom your company lost due to a variety of reasons including lack of communication. Fix the mistakes your company made back then and be the change you want to see via the best customer service team and portable VoIP solutions along with the right VoIP headsets and IP phones!

Bottom line– VoIP is all about being intelligent- linking your brand to the rest of the world, networking, enhancing productivity levels and work ad so much more. Give your company a chance to grow, fix mistakes and use VoIP to compete with the rest of the businesses across locations.

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