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Telecommunication Industry amid Covid-19

How Telecom Industry Is Coping with The Data Demand Spike Amid Covid-19?

The outbreak of Corona Virus (COVID-19) is causing widespread concern and economic hardship for consumers, businesses and communities across the globe. The situation is quickly changing with prevalent impacts.

Companies to a great extent already have business continuity plans, but those may not fully address the fast-moving and unknown variables of an outbreak like COVID-19. Typical eventuality plans ensure operational effectiveness following events like natural disasters, cyber incidents and power outages. They don’t generally take into account the widespread quarantines, extended school closures and added travel restrictions that may occur in the case of a health emergency.

The Covid-19 crisis raises a number of unique challenges.

What makes the telecommunications industry expose itself differently?

As the number of Covid-19 cases mount, the nation rather urged people to stay at home and practice social distancing. That’s expected to aid the telecom sector as people working from home tend to consume more data!

Indian telecom service providers also noticed a 10% surge in overall traffic, driven largely by the near lock down.

During this health emergency the top-notch telecom providers including IP Momentum join together and pave the way with special discounts in VoIP (Voice over internet Protocol) and intra-circle roaming (ICR) to ensure uninterrupted mobile and wireless internet services amid the surge in data consumption.

Broadcasting and OTT (over-the-top) companies are enjoying a run of luck as the number of viewers and new subscribers surging on their network platforms.

A clear spike in viewers is noticed across quite a few over-the-top (OTT) platforms in the past few days. Most platforms have had nearly 20 per cent rise in viewership, especially in metros.

This is because people have more time to spend watching video content online. Therefore, the industry is witnessing a surge in content being watched. But the top OTT players were therefore instructed by the Cellular Operators Association of India (COAI) to ease the pressure that has arisen upon the network infrastructure from the increased demand of online video streaming.


Possible issues during the ongoing shift to remote work will drive demand for networking infrastructure and connectivity. However, the demand could also strain the system and lead to public perception issues if reality doesn’t meet expectations.

Cancelled domestic and global business travel results in a sharp increase in mobile communications.

WORKFORCE during the COVID-19

laptop and headphone

Telecommunications is a people-intensive industry, with a seasoned workforce that includes teams in offices and in retail storefronts. If they are forced to work remotely, that could impact productivity.

Remote work could increase security and infrastructure risks for customers and tele workforce. Some elements of telecommunications work cannot be easily duplicated remotely — in some cases its highly impossible.

Front-line employees — such as retail customer representatives or field technicians who regularly visit customers — may have concerns about COVID-19 exposure and transmission.

The way forward

The lifeblood of modern communications, the telecommunications industry has been great at relaying messages between individuals and businesses— even during crises. This crisis is no different. Stress-tested for flexibility, the industry will surely evolve again after this crisis, emerging even more prepared for the decades ahead.

Impact of 5G on VoIP | IP Momentum

Growing consumption of data is about to grow to new heights with the introduction of 5G. The fifth generation of wireless system will transform the amount of data usage in one’s life. 5G is not just an incremental improvement over 4G. The technological foundations are different and the advantages are considerably more.

Unlike previous generations, where massive cell towers transmitted data signals to various geographic locations, 5G signals can possibly be transmitted through much smaller towers, or network cells, which are implemented in much larger numbers. These types of network cells may not be larger than home routers, but they are still very powerful.


global-unlimited-dialing-plansOne of the areas that should see a considerable improvement in quality is video conferencing. At this point, the video conference has had limited use in business and has not taken off as planned, partly because the quality of the video conference is not always on par. However, 5G network speeds should see a large increase in the ability to transfer, download, connect and stream 4k and 8k video, with video of this high quality, accessible on the mobile level from anywhere the phone cell phone can receive signal, means great accessibility for technology,
with much less hiccups and interruptions


Virtual reality (VR) and augmented reality (AR) are also expected to experience significant
improvements. In recent years both VR and AR technologies have undergone great development and improvement, and now as technology is being updated regularly these technologies are bound for further improvement. It is likely that mobile AR and RV will
become much more widespread and benefit from much greater use and would be utilised in day to day activities. With the introduction of 5G both VR and AR are bound to improve.


Area where we could see a great impact of 5G is the mobile voice over IP. VoIP Calls depend on an Internet connection, so mobile VoIP users often experience less clarity and reliability when making calls over a Wi-Fi network. Most VoIP applications do not use 4G technology, so the quality of calls is not very good. With the fast connection speed Users would be use 5G to make Mobile VoIP calls and with the stable connection the quality of the call is expected to be strong.


The Impact of 5G is absolute but it would take few more years for us to utilize the full potential of 5G the implementations for 5G are underway, but they will take time. 4G will continue to be compatible during 5G deployment. It is advisable to pay attention to the implementation plans for the geographic areas that are important to you. Verify latency and performance benchmarks specific to your geographic location of interest.




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