Cloud-based phone system has almost saved all the companies that were working on a closely-knit surrounding inside the office premises. The employees who regularly shared files & documents with each other have now switched to cloud telephony to make it convenient for them to work together & smoothly.

Cloud-based phone system is also known as unified communications. Since the pandemic outbreak, the need & demand for cloud services has increased to 82%. Communication within the company has become easy with the usage of cloud communication.

Benefits of using Cloud Business VoIP

Cloud-based phone system has helped in bridging the gap between employees & has resolved the issue of working together despite of being away from the offices & working remotely.

Similarly for the companies who provided customer services to the public & worked from stabilized offices which now apparently do not exist, have taken up the business VoIP services to contact their clients & customers. It has become a win-win communicational medium for the companies.

Below mentioned are some of the advantages of using a cloud-based phone system

Easy Remote Work culture

Since working from home is the need of the hour, work from home has also some loophole which has been taken care of by cloud-based phone systems. It has enabled people to connect & work from anywhere in the country irrespective of the location.

Collaborative Work Culture

Business VoIP services include various tools like CRMs which help employees to make calls without even having to dial the number. Cloud-based telephony has increased readability helping the teams to communicate easily.

Easier Work Management

When you serve the customers you have to ensure you don’t miss on calls. In the case of cloud telephone systems, it becomes easy to track and integrate everything, monitoring employee status, call reports to gauge business insights & growth. To cut it short, cloud-based business VoIP has entangled & lessened the complications related to work management.

Privacy assured

Since you share very important details with the clients & customers, the company details are highly secure in the case of business VoIP. With IP Momentum’s cloud-based telephone system, you get regular security patches & regular updates to monitor the workflow.

How to hire the best cloud-based VoIP service provider

When you connect with a VoIP service provider you have to check if it is really making the work easier & quicker. There are certain factors like flexibility, customer support, expertise of the company, etc.

When we talk about flexibility, search for a VoIP company that offers numerous options to customize your packages, if they have calling plans to countries you are trying to reach out to & VoIP devices as well to help you fill your bucket list.

Expertise is one the main things you much check with the business VoIP service provider since you would be transferring very old & important data from your data house to the cloud, it is necessary that the VoIP company is knowledgeable enough to understand the complexities of the older data storage system & at the same time the transfer of data is seamless to easily switch the data to the cloud.

Network also plays a major role in VoIP services as you have to connect to your clients & customers from various regions in the world, so before you take up the services ensure you check if the company owns their own infrastructure with high reach. As that would also benefit in allowing them to manage & control the connectivity & its routes.

Keeping everything in mind, IP Momentum at this point in time is one of the most trustworthy VoIP companies in India, which has been serving 1000+ clients across the globe with VoIP services, cloud-based telephone systems, affordable calling plans & various other benefits when it comes to VoIP necessities.

To find a better VoIP solution, reach out to the IP Momentum team at: www.ipmomentum.com

With more businesses turning to the cloud for their communication needs, VoIP technology has become increasingly popular in recent years. In this article, we take a look at what trends and features will be most impactful in 2023 and how they could potentially revolutionize the way businesses communicate. Read on to find out more!

Introduction to VoIP Technology

Voice over Internet Protocol, or VoIP, is a type of technology that allows you to make and receive phone calls using an Internet connection instead of a traditional phone line.

In the past, VoIP was mostly used by large businesses because it required special equipment and was therefore more expensive. However, advances in technology have made VoIP more affordable and accessible for small businesses as well.

With VoIP, you can make and receive calls to any telephone number in the world, as long as both phones are connected to the Internet. This means that you can have conversations with people in other countries without incurring long-distance charges.

VoIP also allows for features such as call forwarding, voicemail, caller ID, and three-way calling. VoIP is becoming increasingly popular among businesses because it’s cost-effective and easy to use.

What are the Benefits of VoIP?

VoIP offers a number of potential benefits for businesses, including:

1. Cost savings: VoIP can be much cheaper than traditional phone service, especially for long-distance and international calls.
2. Increased productivity: VoIP allows employees to make and receive calls from anywhere with an internet connection, which can increase their productivity.
3. Scalability: VoIP systems are very scalable, so they can easily be expanded as your business grows.
4. Enhanced features: VoIP systems come with a variety of features that can be beneficial for businesses, such as caller ID, call waiting, voicemail, and more.

Top VoIP Features To Look Out For in 2023

As VoIP technology continues to evolve, there are a number of features that businesses should look out for in 2023. Here are some of the top VoIP features to look out for:

1. Improved call quality:

   One of the main benefits of VoIP is its improved call quality compared to traditional phone lines. With advances in VoIP technology, this quality is only going to get better.

2. More flexibility:

   VoIP offers businesses more flexibility when it comes to their communications. With features like call forwarding and voicemail, businesses can manage their calls more efficiently.

3. Lower costs:

   VoIP is often more cost-effective than traditional phone lines, especially when long distance calls are involved. With the continued advancement of VoIP technology, these cost savings are only going to increase.

4. Increased mobility:

   With VoIP, businesses can take their communications with them wherever they go. As long as there is an internet connection, employees can make and receive calls from anywhere in the world.

5. Enhanced security:

   Security is always a concern for businesses, but with VoIP it is possible to add an extra layer of protection. With features like encryption and authentication, businesses can rest assured that their communications are safe from eavesdroppers and hackers.

How Could VoIP Change Your Business?

VoIP technology is constantly evolving, and new features are being added all the time. This can be a great benefit for businesses, as it allows them to stay up-to-date with the latest technology. However, it also means that businesses need to be aware of the potential changes that VoIP could bring to their operation.

One of the most significant ways in which VoIP could change your business is by improving communication. By using VoIP, businesses can make use of features such as video conferencing and instant messaging. This can help to improve collaboration between employees, as well as making it easier to communicate with clients and customers.

Another way in which VoIP could change your business is by saving money. The cost of making calls using VoIP is often much lower than traditional methods such as PSTN or mobile phones. This can help businesses to reduce their communication costs, freeing up money to invest in other areas of their operation.

Finally, VoIP could also change your business by giving you more flexibility. Many VoIP providers offer features such as call forwarding and voicemail-to-email. This can give you more control over how you communicate with your customers and clients, and make it easier to manage your operation from anywhere in the world.

Are There Any Drawbacks To Using VoIP Technology?

There are a few potential drawbacks to using VoIP technology that businesses should be aware of. One is that VoIP requires a reliable and high-speed Internet connection, so if your business doesn’t have this, VoIP may not be right for you. Additionally, VoIP can be more expensive than traditional phone service, so it’s important to compare pricing before making the switch. Finally, because VoIP is still a relatively new technology, there may be some bugs or glitches that need to be ironed out.

Conclusion

The potential for VoIP technology to revolutionize the way businesses communicate is exciting and something we should all be keeping a close eye on. With improved scalability, cost savings, and higher quality calls, VoIP could be the answer to many of our communication challenges in 2023. It’s clear that this technology will continue to evolve over time and no doubt bring with it new opportunities for business owners. As such, businesses must stay up-to-date with the latest developments so they can maximize their success in the year ahead!

How do you stay connected to your work colleagues and clients while working from home? The world of VoIP (voice over internet protocol) allows you to keep in touch with everyone via phones, conference calls, and video conferencing on a regular basis without spending lots of money or sacrificing your privacy or convenience. VoIP services allow you to use the internet to place phone calls and send text messages—all without paying long distance fees! If you’re considering signing up for VoIP service, read more below to learn more about how it can help you work more efficiently while working from home.

Solve Work from Home Problems

If you’re working from home, you know that there are a lot of challenges that come with it. But did you know that VoIP services can help you stay connected while working from home?

A VoIP service provider in India can help you stay connected with your team by sharing access and documents. Plus, VoIP helps you stay connected with your customers and clients.

So if you’re looking for a way to stay connected while working from home, consider VoIP services.

Learn about Voice over IP (VoIP)

Do you work from home? If so, then you know how important it is to stay connected with your office. But what if there was an easier way to do that? With VoIP services, you can easily connect with your colleagues no matter where you are. Plus, VoIP is easy to install and there are many advanced VoIP devices on the market that can make your work life easier. And best of all, VoIP services are customizable, so you can choose the features that best suit your needs.

Get Value for Money

A VoIP service provider in India offers work from home VoIP services that are a great value for money. They offer affordable calling plans with facilities like conference calling, call on hold, video conferencing, and cheap international calls. Plus, their customer service is excellent and they have a wide range of features to choose from.

The Basics of Hosted VoIP

Hosted VoIP is a phone system that uses the internet instead of a landline. Calls are made over the internet using an app or softphone instead of a traditional phone.

A VoIP service provider in India can help you set up a work from home VoIP solution that is right for your business.

Work from home VoIP services can help you save money on your monthly phone bill, and they can also help you stay connected while you’re away from the office.

VoIP services offer many features that traditional phone systems don’t, like call forwarding, caller ID, voicemail, and more.

Advantages of Using VoIP for Small and Medium Enterprises (SMEs)

There are many advantages of using VoIP for small and medium enterprises. One of the main advantages is that it can help save on costs. With VoIP, you can make calls over the internet instead of using a traditional phone line. This can help save on your monthly phone bill. Additionally, VoIP can offer features that traditional phone lines cannot, such as call forwarding and caller ID.

Another advantage of using VoIP is that it is more flexible than a traditional phone line. With VoIP, you can use your internet connection to make calls from anywhere in the world. This is perfect for small businesses with employees who work remotely or travel frequently.

Lastly, VoIP is much easier to scale than a traditional phone system.

Find the SIP provider who have good reviews, genuine clients, and satisfying existence in the market.

You can reach out to IP Momentum who have been serving people with best communication services, affordable international calling plans and much more!

You’ve worked hard to establish your small business, and you want it to succeed. One way to help ensure its success is by incorporating technology that will make life easier for you, your employees, and your customers – like voice-over-internet-protocol (VOIP) services from IP Momentum. With these services, you’ll have more time to focus on growing your business instead of managing behind-the-scenes tasks such as telephone service provisioning, hardware maintenance, and more.

What is the most important factor in maintaining your business?

Communication is the major factor in maintaining your business. If you’re not available for your customers, they’ll go to someone who is. That’s why finding the right communication devices is so important. But what if I told you there was a way to get all the features you need without breaking the bank? That’s where affordable VoIP services come in. VoIP service providers in India offer a variety of features at a fraction of the cost of traditional landlines.

How VoIP helps you save on phone bills

1. VoIP services are very affordable, especially when compared to traditional phone services.
2. You can get VoIP service providers in India that offer great quality at a fraction of the cost of traditional phone companies.
3. With VoIP, you can make calls from anywhere in the world as long as you have a strong internet connection.
4. The sound quality of VoIP calls is usually much better than traditional phone calls.
5. You can often use features like call waiting and caller ID with VoIP services.
6. Many small businesses find that they can save a lot of money by using VoIP services instead of traditional phone services.

No need to change phone numbers

When you switch to an affordable VoIP service, you can keep your same phone number. There’s no need to go through the hassle and expense of changing it. You can get VoIP service with or without a contract. That means you can cancel at any time without penalty if you’re not satisfied. With VoIP, you can have as many phone lines as you need without having to pay for each one separately. Most VoIP providers offer toll-free numbers as well as local ones. That can give your business a more professional appearance and make it easier for customers to reach you. VoIP services are very scalable, so they can grow with your business.

Manage your business from any place in the world

With an affordable VoIP service, you can manage your business from any place in the world. You’ll be able to connect with your team and share access to your business phone system from anywhere. Plus, VoIP services are perfect for small businesses because they’re scalable and can grow with your business. And since VoIP services use the internet to connect calls, you’ll be able to make and receive calls at a fraction of the cost of traditional phone services.

Now you might wonder which VoIP service provider to rely on, well, you have IP Momentum to help you in the journey of your success. IP Momentum has served 10K+ businesses in growing their business across the globe.

Know more about IP Momentum

What is VoIP? VoIP, which stands for Voice-over-Internet-Protocol, refers to technologies that allow people to make phone calls over the internet rather than using standard telephone lines or cellular service. Because of the way VoIP works, businesses have numerous options when it comes to choosing and using their VoIP services provider. Read on to learn more about how you can benefit from these services and find the right fit for your business needs.

What are the benefits of using VoIP?

1. VoIP services in India are affordable, making them a great option for businesses looking to cut costs.
2. VoIP providers offer a variety of features that can benefit businesses, such as call forwarding and voicemail.
3. VoIP services are also scalable, so businesses can add or remove lines as needed.
4. In addition, VoIP services are often more reliable than traditional phone lines.
5. And because VoIP uses an Internet connection, it can be used anywhere in the world.
6. There are a number of reputable VoIP service providers in India, so businesses have plenty of options to choose from.
7. By switching to VoIP, businesses can save money and enjoy a host of other benefits.

What is a Cloud PBX phone system?

A cloud PBX phone system is a private branch exchange (PBX) that is delivered through the internet. This type of system can be very beneficial for businesses because it is more affordable than traditional phone systems, and it offers a number of features that can help businesses cut costs. For example, with a cloud PBX phone system, businesses can share cloud access and documents, which can save on costs associated with long distance calls and travel. Additionally, VoIP service providers in India offer a number of features that can help businesses save money on their phone bills, such as call forwarding and voicemail.

What do you need to get started with a cloud PBX system?

Installing a cloud PBX system is a great way for businesses to cut costs. By using an affordable VoIP service, businesses can save money on phone calls and faxes. Additionally, by using a VoIP service providers in India, businesses can save even more money on long distance and international calls. Plus, with a cloud PBX system, businesses can have their own private phone network which can be used to make and receive calls from anywhere in the world.

How VoIP services save business money?

VoIP services are becoming increasingly popular among small businesses as a way to cut costs. By using VoIP, businesses can save on expensive long-distance international phone calls, as well as on the cost of purchasing and maintaining complex IP hardware. In addition, VoIP is often more reliable than traditional phone service, and it offers a number of features that can be very useful for businesses, such as call forwarding and voicemail. Best of all, VoIP services are usually much more affordable than traditional phone service. Many VoIP providers offer free basic service, with paid upgrades for additional features. With this in mind, it’s easy to see why VoIP has become so popular among small businesses – not only does it provide affordable VoIP services that are practical and convenient, but it also provides numerous other benefits!

There are many options when considering which VoIP provider is best suited for your business needs. Some companies even offer free VoIP trials or free VoIP numbers for new customers. By exploring your options in advance, you’ll find that choosing a VoIP provider doesn’t have to be difficult or costly!

Are there any risks involved in VoIP Services?

No risks are involved when it comes to using affordable VoIP services for businesses. By using these services, businesses can save on their overall communication costs. In addition, there are security applications that protect data so that businesses can be assured that their information is safe and secure. When it comes to data protection, businesses should always prioritize this as their first priority.

Well, there are plenty of fish in the water, you just have to check on the right VoIP service provider to ensure you are choosing the right service provider for your communication processes. If you are looking for some trustworthy VoIP service provider in India, you can reach out to IP Momentum to help you getting your VoIP Set-up done in the simplest way possible.

When you grow your company, managing the communication with clients and customers would get tougher with the traditional phone systems. To overcome the obstacles and make communication easy and affordable VoIP PBX has come to rescue for many businessmen who switched to using PBX also known as Private Branch Exchange. It has made internal communication easy via internal lines. Among the list of amazing features of PBX, one of the most significant and most helping features are call forwarding, call transfer, call queuing, auto-attendant, voicemail, and the list goes on and on.

With just 1 PBX system you get the liberty of getting connection in various locations across the globe. Not only PBX calls are free making it hugely cost-effective, it also helps you in increasing the customer service of your company, connect as many numbers as you wish, from as many locations as possible.

The main concept of Private Business Phone System is based on VoIP or Voice-over-Internet-Protocol which enables you to make calls or perform any function on the PBX. When it comes to easy and on-point performance of PBX, all you need is a strong internet connection that would enable great PBX services for you without any problems.

When you decide to take PBX services, you ultimately take up VoIP services which also comes with other advantages for best communication.

It’s time to know the advantages of PBX services in depth.

Advantages of using PBX System

Highly-scalable

As we have already discussed PBX allows you add multiple phone numbers and from multiple locations making it highly scalable for all the companies who have many branches. To set up PBX you do not have to invest a lot of money or time, all you need is good internet connection & PBX system to start using it efficiently in no time.

Low maintenance

Cloud PBX do not necessarily be at your present location, it can be installed in any premises as you wish. The remote set up of PBX has lessened the involvement of the technicians and phone wires and cables. It is one of the great ways to keep the connection clean and functional.

Cost-effective

The USP of PBX is, you need only one connection and get access to various other locations and phone numbers which also curbs you expenses of adding numerous phone systems making it highly-complicated and expensive.

Remote work made easy

The past years have made remote working so used to, that PBX has proven to be the best option to keep work going on with any problems. It enables business owners to share access to their employees based in various locations in just finger tips.

Quick Support Service

The PBX installment do not involve any complex hardware installation or wiring which would require IT professionals to be around you to fix the issue. It is very easy to install the PBX without any problems, and if at all there is any problem it can for sure be resolved over phone by the PBX service provider who have 24/7 assistance.

Calling Features

Like any other calling, PBX also have various calling features for the professionals to be connected with their clients, customers, and colleagues. You can easily make conference calls, share screens with your people, and even message them as and when required.

These were some of the great features of using PBX systems from the businessman’s perspective who give more importance to the services they would offer to everyone around them. There are also many vivid benefits of using PBX system by the customer service team which we would mention soon on our next blog! Stay tuned to know more about the perks of using PBX systems. And do not forget to reach out to us in case of any PBX service requirement!

Are you struggling to choose a right SIP Trunk Provider? Check out the points to choose ideal SIP provider:

It is important to know SIP is one of the best alternatives to quit using the old school phone services. To get access to SIP trunking services you have to consider a lot of aspects before hiring a VoIP service provider. Before finalizing your SIP trunking service, ensure you check the quality, scope of service by the provider, emphasis more on quality, compatibility, scalability and there’s much more to add to that!

What are the perks of using SIP Trunk?

The first and foremost reason one should opt for SIP trunk for their respective business which deals with heavy calling and customer attention is to avoid spending long hours in the traditional phone systems and PRIs, that is because the same job can be done very easily by using Session Initiation Protocol trunking and Voice-over-Internet-Protocol(s). At the same time, it also curbs the communication or international calls cheaper.

Things to consider while choosing a SIP Trunk provider

Cost

Yes, cost plays one of the vital roles when you want to add or eliminate something from your working space. SIP trunk usually charges based on every call, every minute, every user, or along a larger service user which contributes a lot in saving good amount of money. Sometimes, SIP providers also offer their own local PSTN carriers making the long-distance calls cheaper. But the market of SIP providers in huge and complex, so ensure you find the right ones.

Quality

When we talk about communication and SIP services, the main motive is the user must receive and make calls in the most convenient manner. To keep the call quality intact, make sure you choose one of those service providers who have many point of presence (POPs) across the globe to offer you calls of great clarity and to avoid latency.

Scalability

Well, it is on you and your business growth which would be one of the important aspect to consider while choosing SIP providers. If you have branches across the world or you have such future plans, look for providers who offer multiple connections within your budget. However, SIP trunk can be self-service portal to avoid delays.

Flexibility

Communication and its needs can be uncertain and impromptu, you could suddenly need services like changing phone number, adjusting services, configuring smartphone compatibility, and many more like such. To cope up with these emergency requirements and also flexible contracts during their services.

Security

Communication is not a department you can ignore when it comes to security and privacy, you might make very important calls with private business information which can lead you to losses if not handled properly. Check on how the SIP providers safeguard their network during calls, call encrypts using SRTP or TLS to protect the data and avoid data misuse.

Support

No doubt many SIP providers give you enough access through self-managed portals, but there would be times when you need assistance from the experts. To ensure that, you must take up an SIP provider who can guarantee you 24/7 customer support to help you with your problems.

It might seem very simple when you have your list of priorities, and might seem very easy to select a SIP provider, but when you step into the market, you would come across many fraud and genuine companies promising your xyz’s, that’s when the complexity arises.

Find the SIP provider who have good reviews, genuine clients, and satisfying existence in the market.

You can reach out to IP Momentum who have been serving people with best communication services, affordable international calling plans and much more!

Find out more about: VoIP Benefits 

We all understand how VoIP has created a positive and most helpful impact for all of us, but VoIP services for homes are different from VoIP office usage. When a business owner buys VoIP services for business, employees can contact each other inside the office premises and make calls to any part of the world. With VoIP for business come a lot of other features such as auto-attendant, IVR, phone directories, call on hold, call conferences, video calling, and many more depending on the customers’ requirements.

These VoIP facilities are not only limited to the employees who work on the office premises, they can also share access to remote workers. The latest mobile VoIP has also enabled employees to have mobility around the office or outside and yet be able to attend the calls.

Advantages of VoIP for Small Business

Now that you have already been introduced to the benefits of VoIP in brief, just say goodbye to all the high-paid bills you had to pay for every call you made to your clients/customers. VoIP for business requires no extra staff or there is no rocket science involved to use the VoIP services. Now let’s get started with the benefits:

Flexibility

When we talk about small businesses, we also understand that the number of employees are generally less and might fluctuate in passing time. Now you might wonder if you have to call the VoIP service provider every time you add a new employee to your team! But no, adding a new user to the VoIP system is very easy and costs zero for you.

Portability

No matter where you decide to work, be it from the office or any part of the world, the VoIP system can be easily port to your new location without having to move the device or change a phone number.

Special Collaboration Features for Office VoIP

With the latest VoIP service you do not have to worry about remembering the numbers or the device names to connect with the employees, you just have to dial a number and the enhanced feature of VoIP helps you in connecting to the right person. This feature is known as “Follow Me”. Also, VoIP service providers offer best VoIP calling plans which also ultimately enables you to send messages in no time.

Show your local presence

As everything related to VoIP happens over the internet, you also get the liberty to choose pin codes you wish making your location independent without being there physically.

Seamless CRM Integration

The small businesses that have gotten their feet in the CRM can also use VoIP systems for inbound and outbound calls.

Easy Set-Up

To get your company VoIP services, you need not worry about the extra expenses that would fall hard on your company’s budget. VoIP services can also be integrated into the existing phone systems in no time. If you wish to get VoIP service, you can get it in a day or may be in hours.

Well, above mentioned are some of the VoIP advantages for small businesses. VoIP system doesn’t demand highly-functional devices for high audio quality and reliability. If you have a fast Internet connection and high-bandwidth capacity probably you are good to go for more concurrent calls that can be made through the network. Routers and other network equipment can be optimized to QoS settings, so the phone calls receive the highest priority during high traffic at peak times.

Some small businesses can get by with their existing phones or mobile devices.

IP Momentum is one of India’s best VoIP service providers offering very prompt service to their clients. Not only this, but they also offer great calling plans & latest IP Phones & VoIP devices at an affordable cost keeping a consideration of the small business budgets.

The VoIP market has seen vigorous growth in the past 20 years and has helped multiple small and large-scale businesses in expanding their businesses and touching the sky of glory. The power of VoIP got its recognition during the pandemic when offices were shut and people had to work from home, the strong network, and its power of expansion. The evolution of VoIP towards the 5G, advanced AI, and UCaaS growth as well.

VoIP has become an important medium of communication today, it is necessary to be updated on the advancements and VoIP trends to ensure you are using the facilities to the fullest.

When we talk about the major contribution of VoIP to the businesses, it basically revolves around three topics those are:

• What users are expecting from VoIP service providers
• How VoIP curbs the company expenses
• Contribution & perception of VoIP & Cloud Technology

Let’s get going into the depth of the above-mentioned topics:

What users are expecting from VoIP service providers

With a huge customer base, comes huge expectations. Companies opting for VoIP services usually have demands with regards to the security and reliability of the VoIP network with advanced features at a budget-friendly price and technically apt. Businesses always look for reputed VoIP service providers who have catered the best VoIP services around the space.

How VoIP curbs the company expenses

Communication can be a problem and could be one of the highest investment areas especially when you deal with international calls and clients. Affordable VoIP calling plans have made it easy to communicate around the globe and inside the country. You also curb operational charges as well when you get VoIP packages. Some of the VoIP service providers also give a free hand to their customers to customize their packages according to their requirements.

Contribution & perception of VoIP & Cloud Technology

VoIP’s contribution is huge when it comes to company growth, it does not only improve productivity, it also helps in boosting innovation, improves the company’s reputation by giving it a proper pathway of communication, helps in cost reduction, and ensures you are on the top among the competitors.

Top 5 Latest Trends of VoIP Services

As small and large-scale businesses are depending on the VoIP innovations to bag-in benefits, it is better to know more about how VoIP has put a great impact on global business and what would be the future contribution to the business.

5G VoIP Network

In this fast pace world, everyone expects a super-fast network to reach out to potential customers/clients. To offer people the best, it is in talks that VoIP service providers might take up the 5G network to boost the communication speed and response rate. It would also resolve problems like call jitters, lost pockets, and low dropped calls.

Introduction of AI in VoIP

In the current scenario AI has taken over in all the sectors, and VoIP is no different. Most call center-based industries have implemented self-help options with the help of AI, the bots help in tracking the customer behaviour for proper growth insights.

UCaaS Services

UCaaS is also known as Unified Communication as a Service, it enables easy access to all kinds of data, audio, video, or any kind of communication from any internet-enabled device. As most companies are transferring the data to the cloud, it helps in flexible operations among the employees. With UCaaS, the data are secure as it data is backed up regularly.

Increased Security

Data is IMPORTANT, no matter which sector you run your business in. if you are on the internet, you get everything you want, but it has its own downside as well. While dealing with everything online there is a risk of cyberattack which may crash down your entire database. Advanced VoIP may also trace the fraudulent visitors to safeguard the data of the company.

So, ensure you invest in powerful cybersecurity to protect the device.

Integration with IoT

As everything is associated with the Internet, when the demand for IoT grows, the demand for VoIP grows too. There is a lot more to do on the internet rather than just calling and communicating. Soon, VoIP is going to get into the nerves of the internet to provide people with better services to operate on the internet.

The future of VoIP looks glorious as people are loving the facilities and the way it has grown in the past years. VoIP Service Providers like IP Momentum have aced with top-quality services to their customers.

Starting from 24/7 services to letting their customer choose a suitable package from the huge range of VoIP packages.

Find out more about us here: https://www.ipmomentum.com/

The evolution of VoIP has been seen vividly during COVID, as it shut the doors for everyone and limited them to their homes, and businesses had to face many problems with regard to teamwork and customer service. VoIP played a major role in keeping everyone in the loop no matter where they were located with any geographical limitations. The VoIP service providers ensured they offer uninterrupted services and proper workflow to their clients. Conference rooms got changed to zoom calls, and wire phones that once upon a time glued people to their seats have changed due to VoIP’s contribution.

Now that VoIP has offered so much liberty to the workspace, the major thing that matters is, how secure your VoIP network is? Reason being, when you use a VoIP server, you are not just using it to call people or troubleshoot your customers/clients’ issues, you are sharing your company’s private details via the network which is wide open through the internet. We all are aware of all the cybersecurity crimes and data breaching happening around.

What is SIP and how it is related to VoIP Services?

SIP also known as Session Initiation Protocol enables your device to connect with the device you are trying to connect to, to be precise it creates a virtual pathway for you to communicate with the other device. SIP is not capable of protecting itself as it is nothing but a text-based protocol, almost the same as an email that can be misused if not put in the right place.

How can you secure your VoIP connection?

Well, there is a lot of understanding along with lots of dos and don’ts when it comes to security. The predators are waiting to find your weak point and exploit your data. You will find numerous easy options for using VoIP connections as and when required but it always pushes your privacy to the higher side of risk. Well, below mentioned are some of the tips to keep in mind in order to protect your VoIP connection.

Tips to protect VoIP Network

• Ensure your VoIP service provider has offered you an encrypted connection.
• Get a SIP-capable firewall to trace out the harmful content.
• Create a Virtual Local Area Network (VLAN) with the help of your IT team for internal communication. This would be the best option to protect the in-house calls and conversations.
• Beware of Denial of Service (D-o-S) Attacks, with these kinds of attacks the predators bombard information packets to the network increasing the traffic with unwanted information and making it difficult to connect the legitimate calls and communications. In short, they clog your network to connect with the clients/customers.
• Make sure your SIPs are well protected with encrypted measures to keep your network secure. When SIPs are open without any security protocols, the attackers do not lose a chance to get into your network for call interpretation.
• When you access through VoIP network, you would encounter a lot of robocalls that would try to violate your privacy and data, to fight this out FCC has gotten in to help people from spoofing, i.e. authenticating the source from where the calls come from, if they are actually what they call themselves.
• Add multi-factor authentication before accessing the VoIP network.

These were some of the important measures to keep in mind while dealing with the business VoIP network. It is always advised to brief your team properly to empower them not to fall prey to any circumstance.

We would love to help you out with the VoIP services and techniques to keep your data protected.