Category: Uncategorized

Implementation of AI in VoIP and its benefits in business growth

Artificial Intelligence has taken a leap and its implementation has helped a lot in business growth in every field. Similarly, AI has a lot of contributions when it comes to helping business owners in expanding their services and satisfy their customers based on their requirements. The impact of Artificial Intelligence has grown in the past years and side by side the help of Virtual phone systems or VoIP services has helped in the overall growth. When we foresee the future the AI and VoIP’s amalgamation is taking to boost the influence of people and businesses to another level with features like cost-effectiveness, detecting wrong network configuration, and much more.

Find out more what are the possible advantages of implementing AI in VoIP.

Benefits of Artificial Intelligence and VoIP

Chatbot Option

Chatbot Option

It might be difficult on the company’s end to attend each and every customer, and to prevent the loss of customers, the chatbot function would help in addressing the customers on behalf of the service team. The chatbot helps in hassle-free automated customer interaction similar to IVR. Artificial Intelligence also performs high-end tasks that are usually performed by humans such as conducting meetings, call-conferencing, inviting guests and attending to them, and time management as well.

Reducing Latency

Sometimes with VoIP, it is hard to detect the problem behind the slow processing of the VoIP connection which ultimately led to a software update or replacement of the IP devices with the advanced version whereas the AI can help in finding out the problem causing the issue.

Customer Satisfaction

Customer Satisfaction

No matter how strong your customer service team is, there is a possibility of calls colliding with other calls that could annoy the customer with no answer which would have its own disadvantages but if you have a VoIP system with Artificial Intelligence, it would align the calls depending on the availability of the employee. With AI it becomes easy for everyone to help others in streamlining the calls.

Call conferencing with AI

With advanced internet facilities and pandemic happening around web conferencing has become the mode of contact for all of us. It doesn’t matter if you have clients on the other side of the globe or just behind your building. To connect with them and let the call conferencing sync with all the clients there has to be a smooth co-working of VoIP and AI. AI would help in connecting with people from various parts irrespective of language issues as AI would help in translating and managing the time synchronization among all clients in different countries. In short, AI helps in finding a common ground to work together.

Interactive Voice Response

Interactive Voice Response

Whenever you connect with any kind of customer care service, hardly in recent years you would find a human receiving your call in the first go. It is always you would find an automated voice instructing you to find your way out to reach the customer service executive based on your problem or your query. This is how AI has helped in distributing the work to the employees with desired responsibilities. AI also helps in collecting various forms of data from the customer.

Pattern Identification

In the present generation where everything runs based on the customer behavior pattern, AI will help in tracing the pattern to target the right customer for your company. AI will help in finding a comfortable way to make the workflow easy and adaptable for the users making it efficient and cost-effective for the employees.

Find the right VoIP system when you plan to implement AI in the workflow of the employees to make it customer-friendly.

Advantages & Disadvantages of using VoIP at home

VoIP has gained a lot of reputation & is one of the most preferred ways of communication for businesses & companies. Voice-over-Internet-Protocol has earned a great reputation and has helped businessmen in curbing their expenses and also enabled employees with a lot of advantages. Especially now when everyone is eventually working from home & opting for the same in future, VoIP has been of great use & benefit to them.

The expansion and advancement of VoIP technology have equipped people to use the VoIP services on tablets, laptops, smartphones, & computers as well. However, everything has its own pros & cons. Here are some of the advantages & disadvantages of VoIP services.

Advantages/Benefits of VoIP at home

Cost-effective

affordable-voip-services

When you work from home, your expenses rise as you have to pay the phone bills, and internet charges, also there is a slight high in the electric bills as well. In cases like these, VoIP has made it easy for people who want everything to fit into their budget. Since you already have an internet connection to work from home, you can get the VoIP services & cut down the cost of phone bills for national & international calls as the VoIP service providers offer budget-friendly calling plans.

Easy VoIP installation and maintenance

As VoIP runs on the internet for calls & enables people to update the advanced medium of VoIP. VoIP services have let people bid goodbye to the boring landlines making them easy to install.

VoIP has been proving lately that it saves a lot of time in its installation and with easy maintenance. To use a VoIP system, all you have to do is just plug it & it is ready to use.

Work from is easy with VoIP

work-from-home-voip-services

The adaptability of VoIP services has helped employees who travel and work from home. It makes communication a lot easier, with VoIP enabled you can answer calls from anywhere around the world. But remember all you need is a strong internet connection. It has made easy the boring desk jobs where you can leave your seat for a minute. Now, VoIP has provided mobility to the people using it.

List of disadvantages of using VoIP

Fast internet connection decides your VoIP usage

best-voip-service-devices

Like the full form of VoIP makes it clear that it operates over an internet connection, it is impossible to think about VoIP without the internet. The biggest drawback of VoIP is it cannot function or help you with any of its services without high-speed internet. In case there is an issue with the internet connection, you may have to deal with very slow & broken call pockets when you are on call. Also, if you are someone who faces a lot of electricity troubles, then VoIP is just not for you.

Poor calling or low sound quality of VoIP

If you face internet issues, you would face VoIP problems as well. Latency & instability are the major problems of VoIP services. As VoIP connects you with the entire world, it also takes time to travel or transfer the information which can cause a delay sometimes in transferring the data from the sender to the receiver, known as latency.

Instability in the call quality or call transfer can cause due to several reasons such as slow internet connection, low bandwidth, or any hardware expiry.

VoIP could be risky

disadvantages-of-voip

It is well-known that VoIP relies on your Internet connection to make voice calls, which might cause security risks over the Internet. Unfortunately, it is just like you do anything online similarly with VoIP you can also be a target for data breaching, and be a victim of scammers & hackers, malware dysfunction, and viruses. The following issues can also slow down your computer, a hacker might access your personal information or company’s detail and critical information.

To avoid the above-mentioned problems you would always need to install strong antivirus and a strong VPN and be conscious enough to notice any kind of abnormalities.

However, you can rely on some of the most verified VoIP service providers, and research a lot about their background and reputation to get their services. Also, when you take up VoIP services, make sure you check if they have a proper customer service team or not because you might need their assistance if you are stuck in between.

You may also try IP Momentum, one of the leading VoIP service providers for years together now.

What are softphones? What are the benefits of using softphones for businesses?

Softphones are the alternative to software applications used for phone calls over the internet. It is an easy way to make calls be it from mobiles, tablets, or computer systems. Softphones are another version of Voice-over-Internet-Protocol that empowers users to contact everyone around the world without the requirement of any signal or network. To run a softphone, all you need is the internet, just like VoIP devices.

Softphones like any other phone help in delivering voice, text, and video calls that operate through cloud-VoIP service providers. The invention of softphones has made it easy for all the businessmen out there to communicate with their clients/customers.

How a softphone works? Installation of Softphones

How a softphone works

Softphones can be used in any kind of device like laptops, smartphones, computer systems, tablets, and so on, it is very easy to install softphones into any kind of device which can operate on the internet. Softphones can also be installed in traditional phones as well, if the phones are capable of using the internet, it is possible to install a softphone application.  To use the softphone in the system, you just have to connect the device to the internet and log in by entering their credentials.

Be it large, small, or medium-sized companies take a long time to implement everything person to person and consume a lot of valuable business hours, and configuring the call flow would be another task to work on. But in the case of softphones, if every information is uploaded to the CRM software system.

What are the features of Softphone?

buy-softphone

Unlike any other VoIP phone, softphones also have the same advantages or benefits as VoIP devices.

  • Softphones are easy to install and can be used from anywhere in the world.
  • Softphones help in clear audio & video calls, call-conferencing, texts, call on hold, and much more.
  • Softphones are also available with different specifications, to help the user choose what kind of application they need.
  • Softphones need internet which is why it is cost-effective, as it is not expensive if used for multiple thousand calls or international calls.
  • Everyone can have access to everyone in the company with utmost security.
  • It has the capability of controlling work or forwarding the calls to the co-worker if required, making it easy to make calls.
  • Managing contacts and ensuring that no customer or client goes disappointed.

 

How is a softphone different from a VoIP?

what-is-the difference-between-a-softphone-and-a-voip

Voice-over-Internet-Protocol helps a user with the services, whereas a softphone is software that helps in providing the customer a better user interface to work on it comfortably.

How to choose a softphone for the company?

When you choose something for the betterment of the business, it is a must that you compare it with the cost of the softphone, its usages that would be beneficial to the company, the cost of the softphone application as well.

Before you finalize a softphone for your company, you have to compare it with your older phone connection, how it would be helpful and would solve all your problems. What are the specialties, what are the offer they provide with the package if the software would work on your device or not, and how is the softphone a plus for you as compared to the other services. The companies offering softphone service would definitely show you only the pros or the advantages of the softphone but it is you who has to validate if those features would be helpful for you or not depending on the company requirement.

Also, when you finalize a softphone service provider make sure they are capable of offering you services 24*7 and when required. If the customer care team is capable of troubleshooting your problem. Choose a provider who has good customer service and a better reputation in the market.

Since, VoIP and softphone work very closely, before buying a softphone service, make sure you check with the VoIP service provider if it would support the protocol of the VoIP service provider. There are protocols that help in transferring the data, processing, and usage of the data.

You can also check on how well secured the softphone is. If it is capable of tolerating the high-risk data hacking and tampering.

Well, these were some of the major features and information about the softphone that can help you when you find a softphone service provider near you.

Did you choose right VoIP System for your business?

When we talk about business, the vital part to keep the business going is the communication with the clients and customers. Now, business does not involve one or two people, it could be 4-5 in a group or maybe 100s of people working to make it happen. Now the major concern is, if a huge group of people has to communicate with another set of 100 or 200, the expenses would shoot up. To take care of the expenses and other problems associated with the issue, the VoIP services come into the scenario.

World is evolving, things are either getting complex or easy, with concern to communication, business VoIP services have become better. IP phones have a great contribution to businesses that have a huge audience across the globe. There was a time when options for VoIP devices and VoIP services were not very familiar to people. There were trust issues, people had doubts due to privacy issues, affordability, and many more. But this in VoIP world has changed now.

Why choose Business VoIP Services?

why-choose-voip-services

The benefits of voice-over-internet-protocol have reached an unmatchable height, the latest VoIP devices, advanced technology of VoIP systems have supported people with numerous reasons to take up VoIP services for business.

Benefits of VoIP services

Cost-effective

Yes, as a businessman you always tend to find budget-friendly options that would not burn your pocket, but at the same time would satisfy the customer requirement. IP phones and devices have been more affordable than conventional phones. The VoIP service providers have customizable packages as well to offer you calls over internet services based on your needs. In such cases, you can take up a single VoIP package and distribute the access to multiple employees!

Easy VoIP Set-up

When you run a business, every minute is vital for you. If you are stuck with the traditional way of calling messing up your workspace with wires and old-school devices it would take ages to fix them which not only be heavy on your pocket but also will cost you your valuable time and customers/clients.

Best way for remote working

Well, all of us know why we have been shut behind doors and how remote working has helped us in keeping our jobs, businesses safe during the COVID-19 pandemic. Cloud VoIP system has been a great help for the companies to let the employees access to the folders from different parts of the world. Not only this, it has also given exposure to employees who are into field jobs and have to be in contact with officials.

Extra-ordinary features of VoIP Services

As the technology advances, it tries to accumulate more features into a small box, that’s what exactly has happened to VoIP services as well. The IP devices have many attractive features like call-conferencing, call-on-hold, call recording, and many more.

Now, the important part is what one should check and consider why getting VoIP services. Below mentioned are some of the tips that can help.

Tips to consider while choosing a VoIP service Provider for Business

points-to-remember-voip-services

The first and foremost thing you have to do before you finalize a particular VoIP Service Company is to do some market research.

Shortlist best VoIP Service Provider

Now there are plenty fish of fish in the water, what would matter the most is if you caught the right fish or not. You would find a number of IP service providers, but if they match your business requirements or not is something you have you look into. Where are they based, will they be right by your side in case you face any issue and many more of those aspects. Add options like IP Momentum, RingCentral, Nextiva, and many more.

Features and latest services for VoIP

You know the kind of features to be incorporated into your business communication if you want any assistance or you are easy to go when it comes to handling things from your end. Try to distinguish between the must-haves and which are nice to have when you look for IP services.

Budget of the packages

When you check for packages and the expenses that would be when you take the best VoIP service you much put emphasis on things like what is the current expenditure with regards to taxes, repairs, the time required to repair, or the fees you would have to pay with every repair ticket, etc. which would also come under your budget planning.

How flexible are the IP devices

There would be times when you have to integrate third-party applications to the IP device or VoIP system, you have to check with the IP service provider if the systems and devices are adaptive or not.

While these were the points to consider the right IP service provider, you can also see options based on the business size if it is small, medium, or large, analyze in cost-saving perspective, benefits related to remote working, and requirement of a cloud system, etc.

You can also choose IP Momentum which has catered the best VoIP services to hundreds of businesses across the globe. With the years of expertise, they have gained the knowledge of requirements by their customers and much more.

How to improve call quality on VoIP Phone System

We all take up VoIP services to cater best services to our clients & customers, but having VoIP devices & taking VoIP services do not solve the matter. Having proper call clarity is a must when the entire business relies on VoIP interactions.

No doubt VoIP services have enabled companies in many aspects like video conferencing, call recording, call on hold, or call transfers so to say, but the major contribution of VoIP is that the voice should travel from the sender to the receiver if that does not work properly, it makes no use.

Sometimes when we are on a call on an IP phone the voice jitters or there is voice latency during the call. To understand this better we have to know what happens when there is voice latency & voice jittering.

When we try to communicate on a voice-over-internet protocol, the voice or the data is transferred in data package format. Sometimes due to technical or internet issues, the data packages reach the receiver nearly 50 milliseconds late creating an echo effect and hereby creating a disturbance in the conversation. It is known as Voice Latency.

Similarly, sometimes during the call the data packages get lost in the network and do not reach the receiver at all creating a jitter on the call, what exactly happens is the arrangement of the data packages get disorganized & fail to transfer the right information or create a void in the data.

Tips to Improve VoIP Call Quality

tips-to-improve-voip-call-quality

As the VoIP services work entirely on the internet, it is not always the internet connection that creates a glitch in the call, there could be other possible reasons to decrease the call quality.

Below mentioned are some of the tips that can help you in improving the call quality while using a VoIP phone system or an IP device.

Check your VoIP Headset

Sometimes to fit everything in budget, companies prefer buying headphones that are low in price but those might start showing issues by the passage of time. There are chances when cheap headsets might start showing defects with their mics or cables in due time. It is rather advised to spend money on standard headsets instead of spending money on multiple cheap headsets.

Upgrade to VoIP specialized Routers

Sometimes small or medium-sized businessmen use the same router which they use for their other internet necessities, whereas when it comes to availing VoIP and implementing them into the working procedure, there is always a need for a strong internet connection to fulfill the demand for data and voice calls on the internet.

Bandwidth has a lot to do with call quality

affordable-voip-services

Bandwidth also plays a major role when it comes to internet calling, it is always required to have a good internet speed so to say somewhere around 100kbps on both the ends to avoid lost pockets or if there are complaints about robotic voice on the other end.

Do keep a check on cable

Generally, people use CAT3 cable wires for their phone systems, but as we upgrade from phone calls to internet calls we have to also upgrade the VoIP phone system and the cable used for it. These days it is preferred to use CAT 5 or high wiring for better clarity.

Audit your VoIP Set-up

Audit your VoIP setup

As there is a timely update for all the VoIP systems & software, regular monitoring is a must to keep up with the VoIP service. It may also happen that the irregularity or interruption in the calls is probably due to the update. And anyways it would always save your company from threats.

It is very simple to keep up with good quality calls you need to update your VoIP set up with the latest technologies for convenient communication. If you are searching for something like this, you are at the right place. IP Momentum has served more than 1k businessmen in improving their communication.

For more information, talk to our experts. www.ipmomentum.com

Why VoIP is a major communication system? Importance of VoIP in 2022

When you think of expanding your business, there are a lot of things that will decide the loss and profit of the company and many of them get neglected. One such neglected expense of most businesses is the communication investment. Many small and large companies think that VoIP might turn out to be expensive and add a lot to their investment, whereas things are the other way round.

VoIP is not new to us, but the benefits of using VoIP services were unknown to people which caused a lack in their confidence.

Who should use VoIP service? How VoIP can help businessmen?

why-use-voip-services

There are plenty of companies who deal with their customers and clients who live overseas & communication with them might turn out costly, or might cause more inconvenience in providing the services because of interrupted network connection or lack of latest communication devices. But not the scenario is changed. The VoIP service providers have come up with the latest technologies to help the businessmen with all kinds of facilities for their growth. VoIP service providers assure their users to provide an uninterrupted connection with affordable calling plans, VoIP devices with latest technologies & the entire VoIP setup. Cutting it short, with VoIP you would be consistent, efficient & practical in communication with your clients.

Why choose VoIP for communication?

When it comes to communicating with your clients and customers, all businessmen need to create a first impression on everyone. Above that, here are some of the important reasons why VoIP should be integrated into your business & communication system to improve effectiveness.

VoIP cuts down expenses

affordable-voip-service

We all have a set of customers/clients to deal with, but calling them for better services can also be a pain point for many businessmen because it might cost a lot to call the clients/customers who are based on the other side of the pole. In scenarios like this, affordable calling plans by the VoIP service providers have made it easy for everyone.

VoIP is reliability

VoIP does not require any traditional wiring and among those wires, VoIP has become reliable for businessmen. With other phone systems, to set up a new system or to repair the old one, one has to spend hours to solve the problem, whereas, in VoIP, all you need is internet & rest can be taken care of in 1-2 hours.

VoIP has made Work from Home easy

WFH has made everyone work from different spaces altogether, VoIP has helped in solving this matter. With the traditional phone system, companies had to set up individual phone systems for all the employees, but with VoIP all you have to do is, get a VoIP system and give access to the employee through one system only.

5G VoIP is the new trend

5G-voip-services

According to stats, the mobile traffic will become five times higher in2025, and 25% of them would use 5G. The VoIP service providers offer full-functioning networks with uninterrupted communication services and a fast network.

VoIP Cloud Service

Sharing documents among colleagues or business partners is a very critical job & needs to be taken care of when sharing private documents, Cloud VoIP helps in sharing access to the employees & storing data on the cloud which is well-protected & avoids data breaching. VoIP cloud services have increased in recent times as people from different locations work on the same documents.

VoIP & mobility

voip-service-providers

VoIP’s latest IP devices have brought relief into employees’ life. As companies switch to VoIP services, they say goodbye to traditional wired phones which were hard on employees’ part to be seated in the same place the entire day to attend calls. But now that VoIP services can be enabled into smartphones, it has let people access documents, contact clients without being inside office premises. Also, it has helped people who work on on-site projects.

VoIP is growing and is being accepted by a huge group of audience due to its never-ending services that have made work easy. The potential of VoIP facilities like integrating services into a wide range of applications & also the customize option has attracted a lot of people.

Now, that the entire world has accepted VoIP communication, it is time to grow & excel together.

IP Momentum is one of such VoIP Service Providers that has served 1000+ large and small businessmen in expanding their business across the world. The global VoIP service by IP Momentum makes it easy for MNCs to accept & shake hands with us.

Top 5 Benefits of VoIP for Business

VoIP is not only known as Voice over Internet Protocol rather they are also associated with names like hosted VoIP, business VoIP, corporate VoIP, etc.

VoIP and its usage have evolved vastly across the world & which has enabled most of the businesses to cross the country lines & rise above as expected & get recognition everywhere. Similarly, business VoIP has not only helped businessmen in reaching out to potential clients in different countries, but it has helped them in providing services & keeping a check on their clients & customers on a regular basis.

Now that VoIP has become a well-known way out for corporates to evolve & provide services, it has taken a lot of time for businessmen of all strata to accept the usage of business VoIP, get to know about the advantages of VoIP services for businesses, etc. businessmen and corporates, eventually started learning the facilities offered by VoIP services and how they would make profit out of it & make their work easy & affordable.

Below mentioned are some of the major advantages of using VoIP services for businesses of all sizes.

Benefits of using Business VoIP

Let’s start with the basic & major concern of most of the businessmen, i.e. the affordability of the VoIP services.

Cost-effective/Affordable VoIP Services

cheap-voip-services-ip-momentum

When it comes to VoIP software & hardware, the VoIP service providers offer both VoIP devices & software to operate while using the VoIP. Whereas in other cases, the companies have to invest separately in taking up the hardware/the devices to operate them & along with other plan expenses which would cost them almost the double of it.

At the same time, the VoIP providers also ensure that their clients have the updated software to avail the most updated version of the service. Since VoIP provides budget-friendly calling plans irrespective of the number of devices attached to the phone, hence curbing unnecessary business expenses.

Call conferencing & HD Video & Voice Calls

call-conferencing-voip-service

When you are reaching out to the clients placed right poles apart from where you are, call-conferencing has played a major role in it. When it comes to call conference, VoIP has been one of the most preferred & affordable callings. When it comes to business VoIP, companies prefer to pay for VoIP services they are willing to take ahead & pay for the same, as VoIP does not charge extra for adding callers into the conference calls. The COVID pandemic has forced people to take up Video conferencing for important video calls & HD video calls by VoIP providers have been doing wonders during the crisis.

Worldwide VoIP Access

global-voip-service

VoIP sees no country lines/borders when they provide services, be it national or international, the VoIP service providers like IP Momentum allow you to customize your VoIP plan according to the business requirement.

The worldwide access does not only let the corporates expand their business, but it has also equipped the employees to pass on data and converse & interact with each other, transfer files within a more comfortable manner. Companies opt for their company-based numbers which can be operated by multiple users and help them use the number through multiple user accounts.

Reliability

trustworthy-voip-service-genuine-voip-company

VoIP service providers who equip offices with VoIP services, ensure the calls can be forwarded or put on hold or the VoIP software can be installed in the smartphones for easy usage. However, VoIP is not available for smartphones as well to increase the mobility of the employees and bring ease to the work. This option has also enabled the option of switching the calls from VoIP devices to the smartphones when employees are away from the offices.

Easy Installation & Maintenance

As COVID locked all of us behind the door, reaching out to customers, providing them the apt services while working from home did put most of the businessmen in trouble & VoIP work from home services, easy installation of VoIP devices helped the companies & saved many of their clients during the pandemic. As employees had to work from home & the company’s private and important documents were to be shared among many employees & being away from the office premises did put a question mark among most of the managers. VoIP for business played a major role in it. VoIP services with utmost privacy & assuring the companies for managing & keeping safe the company details evoked many businesses to take up the VoIP services.

As above mentioned points are one of the major advantages of using VoIP, there are more to it. Businessmen and corporates have now slowly accepted the VoIP services as it has helped a lot during the pandemic and also ensure the privacy of the companies are not being hampered, the VoIP services have received most of the love.

Companies like IP Momentum have specifically helped 500+ companies in equipping them with VoIP services, VoIP devices, VoIP for work from home services, and many more facilities.

If you wish to evolve with VoIP services by reaching out to the world, IP Momentum could be the safeties option.

You can reach us here: IP Momentum

How VoIP would directly impact your sales growth?

VoIP Networks adds a lot to your company as a brand as it gives you a virtual VoIP number that carries you’re the brand name & adds brand value to the company. Apart from that to grow your company and your audience base you have to communicate well with your customers and be in loop with them. When business communication and customer service come into the scene, a cost-effective way is the only solution that can help you in finding peace with the business expenses. VoIP services have ruled out this business challenge by providing various options for VoIP phone systems and VoIP calling plans.

Advantages of VoIP Services

Virtualization

Virtualization

 

The virtualization of communication through VoIP makes it easier for companies to acquire the virtual version of anyone’s phone from any part of the country or the world with just a few clicks here and there. This not only increases the portability and scalability for conventional communication, but it also makes the international calls cheap and affordable for the companies who deal with international clients mostly. VoIP services are less risky, reduced expenses, and flexible communication.

Portability

Portability

The freedom of porting numbers into VoIP portable IP phone numbers in order to make it feasible for all the businessmen to carry an IP Phone and all they need to do is just connect with the Wi-Fi or internet and enjoy the services from anywhere you want.

Cost-effective

Cost-effective

Irrespective of the company size, most of the companies have a budget and at the same time have to reach out to the customers and satisfy them with their un-failed services. Companies dealing with clients from the entire globe have to deal with the entire customer base with their services in every step. VoIP virtual numbers, VoIP devices, VoIP calling plans for the companies to make the work easier and better.

Customized and add-on Services

Customized and add-on Services

The VoIP service providers have numerous options to help you get as many services as you can from them. For example, let’s say you are using a VoIP device with put PBX which comes in the standard devices, and you would have to pay extra for it, a few VoIP companies might give them for free.

Latest VoIP Technologies

Latest VoIP Technologies

Latest VoIP devices and updated technologies like cloud-based VoIP services increased the chances of giving people extra access to work from anywhere they wish. Just you need to have is a proper Wi-Fi connection & access to the data stored in the cloud, anytime, anywhere.

High-Quality VoIP Calls

High-Quality VoIP Calls

As the main motive of VoIP services is to ensure you have proper connections & communication with your clients without any interruptions. IP phones have evolved a lot and provide crystal clear video and audio calling, just have a strong internet network and there you are! A clear conversation with your clients.

Security Assured

Security Assured

The virtual numbers and VoIP services are no threat to your company’s privacy, the VoIP services help in detecting the threats and fraudsters before they try to intrude on your privacy.

 

VoIP service providers have evolved and keep finding new opportunities and technology to find out ways for the companies to connect better and effectively with their clients and customers around the globe.

For better VoIP services or virtual numbers for your company, reach out to IP Momentum who could be one of the best service providers to keep you updated & ahead of everyone!

Find out more about us here

 

 

VoIP-A Innovative Solutions for Emerging Businesses

The world of business has witnessed many changes in communication services.  For years, only voice messages got delivered through public telephone. These were analog- services, which were good-to-go initially, but with time they failed to add value to the business operations in terms of versatility and efficiency. Businesses started looking at alternatives to the traditional phone lines. As a result, the teams had to work hard to keep their business growing amidst the competition whilst looking for alternatives like the VoIP solution to replace traditional phone lines.

Business VoIP was brought in to assist businesses and help solve some major issues. The technology was simple to install, sustain and configure while compared to the traditional lines. The lack of wires and extra phone lines made the entire process quicker through a simplistic approach. Yet another advantage was that the process of setting up business VoIP is much faster, easier, and more simplistic overall. The installation is successful when despite the many changes, the quality of the service only gets better.

In a nutshell, Business VoIP ensures that it reduces costs, enhances time management and improves productivity to add an edge to businesses worldwide.

The key advantages of opting for VoIP solution can be best understood as follows:

Lowest cost per call:

Low Cost VoIP rates

VoIP Providers are much in demand as they provide lowest costing calls. If you place calls over traditional phone lines, they are often expensive, especially the long-distance calls. But when one uses the internet to relay call, they end up being cheaper overall. That is not all; businesses that choose VoIP solution have given the ability to make domestic and long distance calls for free reducing the overall costs significantly.

Business VoIP calls harness the internet protocol to make calls, wherein all the communication data is transformed into packets and transferred over the IP network. The IP network used by business can be your internet connection, a direct IP connection or a combination of both.

Enhanced mobility:

Enhanced Mobility

VoIP calls are a go-to solution for businesses on the go and the services may be a huge benefit to you as they follow you wherever you go. It also offers a host of flexible solutions with minimal physical limitations.  On a traditional phone system there are phone numbers assigned to your business and home and once you move from a place to another it becomes a task to remember the right codes or keys to dial on the phone. This is not only cumbersome but also comes with its limitations. If your business is on-the-go, VoIP services can be a tremendous benefit to you by reducing risks related to poor connectivity.

Versatile features

Versatile Features

VoIP phone systems ensures that users get to multi-task with high end and tech-savvy devices to stay relevant and productive. When you are on a call and if there is a queue; a voice mail text transcription will ensure that you can strategize your approach to client calls that you may have missed. The transcriptions are sent directly to the email inbox. That is not all; the voice mail facility also adds to the versatility and it allows you to forward the voicemail to three other people with just a simple click.

Hassle-free conference call

Hassle Free Connection

In VoIP call, all calls use a converged data network instead of the set phone line which allows to create and participate in conference calls in the easiest way possible. Hosting multiple callers for conference calls will now be simpler and an added benefit to the services that are already paid for.

Successful client interaction:

Client interactions

With the economy going global, business can be at any location and this often means more travel. VoIP solution gains prominence with businesses on the go as it ensures that businesses and businesses meeting are not hampered. VoIP service providers are much in demand as with a VoIP call business may choose where your calls ring. If unanswered, the call may get transferred to a second or third device ensuring that that calls are not missed. VoIP calls thus have an edge over voicemails.

These features add an edge to business VoIP, ensuring that costs are reduced and flexibility is brought to the business processes. The versatility, cost effectiveness and higher mobility of the system ensures that you add an edge to your business while getting the best returns.

Benefits for Small Business from VoIP in 2020

IP Momentum is geared for more of VoIP this 2020!!

Voice over Internet Protocol [VoIP] surely is a modern technology that lets you make phone calls over Local Area Networks (LANs) or the internet. Even though VoIP for Business has recently gained popularity, it’s been around since the early 1970s.

Currently VoIP has become common in the fast-changing lifestyle of people lives. Be it in the business or for personalized connectivity with the loved ones staying across the world, VoIP has been the savior since many years.  Business ventures be it large or small, have switched to VoIP due to its cost-effectiveness and the array of business benefits it has in store.

As VoIP for Business allows organisations and individuals to crotch the traditional PSTN infrastructure route, by this evidently one can minimize the communication costs by providing additional benefits to the business. As a leading VoIP service provider, we at IP Momentum would bundle up with features such as low-cost long-distance and international calls.       

As remote working has been increased significantly because of the Covid-19 epidemic, VoIP over public and private Wi-Fi networks has rapidly been the new norm. As per the client’s demand to provide a work site VoIP calls, the digital format of VoIP provides connectivity for Wi-Fi enabled smart devices.

How small businesses can benefit from VoIP services in 2020.

Small businesses account for 99% of companies across the country. Industrial owners often assume that cutting-edge communication technology like VoIP for Business is suitable for large than a small-scale business. With VoIP you can take your businesses to leaping heights.

Instantaneous, incessant, and boundless communication is the secret of success in a market controlled by VoIP digitalization. A well-knit business with an out-standing communication stipulates a strong foundation for a successful organization.

Every small business owner has driving determinations. Normally, the executives of any organization want to convert more sales leads with increased returns and customer ratings by ensuring that they obtain a positive impression upon their brand.

Many get into a churn when they find that they have to shell more bucks for connecting their business network with a good phone system. IP Momentum’s VoIP Service provider is an excellent communication system for all kinds of businesses at an unbelievably affordable price.

Richness of VoIP corresponding with key features like:

Richness of VoIP correspondence

Cost savings: balancing the trade is one of the most challenging aspects of any business. Small margins count for everything and VoIP for Business can help to save a substantial amount of money from the outset.

If you seem to have a multiple-offices or a team of people using the phones, the cost of analog calls usually shoot up. With Business VoIP, you can avail unlimited local calls, as well as the option to add national and international calls. Maintenance costs are much lesser and businesses can save on smartphone usage charges, as you can use company smartphones as an extension of your VoIP system.

If you currently pay for employees to travel to meetings in different cities, states or countries, you could lower your expenses bill significantly.

Changeability: with an analog phone system, you can make and receive calls. VoIP for Business, can send messages, emails and texts and make video calls too. Access a versatile range of communication channels by sharing data with ease and swiftly.

Facility and Fulfillment are the key objectives of our Business VoIP Systems. Our cloud business has a series of options that could be utilized according to the client needs. Thus, our VoIP Phone Systems can be tailor-made and cost minimized.

Remote Working- are the prominent advantages of VoIP phone systems. Our Phone Systems basically work on cloud service so there will be minimum disturbances as in the case of copper cable-based phone systems. Business VoIP systems facilitate seamless, efficient telecommuting for effective interaction with colleagues and clients through voice calls, video conferencing, fax services and instant messaging.

Flexibility and efficiency are the advantages of opting for our VoIP Phone Services. The necessities can change as your business grows and evolves. With VoIP, you can gear up your business by gaining efficiency and flexibility without worrying much about causing hindrance to clients. A team head can have a discussion with his colleagues while he is on another meeting or if he is travelling on job. Readiness to communicate between the employees and the customers will help your business grow at a faster pace.

On-the-go and easy VoIP system ensures smooth information flow in a business that cannot compromise on communication.

Final thoughts: is it time your business invests in VoIP solutions.

VoIP increase in ROI

If you’re not familiar with VoIP solutions, you could be missing out on the opportunity to take advantage of a host of perks and features that will benefit your business, your employees and your clients.

VoIP is a modern-day alternative to traditional telephone systems, which offers versatility, flexibility, efficiency and scalability.

If you’re keen to accelerate your businesses why not consider investing in IP Momentum’s VoIP services which is custom made to match high-end corporate as well as small businesses alike.

Get connected in a smart way move ahead with a unified communication.

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