Tag: VoIP

Difference between Regular Phone and VoIP Phone

What is VoIP?

Voice over Internet Protocol is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet.

Technology:

Regular phone system works based on analog signals .These signals travel through a twisted pair of copper lines over the PSTN(Public Switched Telephone Network) at changing frequency. The PSTN uses circuit switching technology to get done this task.

IP Phone system works based on digital signals. In IP system we can make telephone calls over the internet. VoIP encapsulates audio into data packets, transmit the packets across an IP network and again encapsulates the packets back into audio at the other end of the connection. It stores all of your date in cloud and settings are accessible through a universal online dashboard. Using dashboard users can access their data , setup new call settings and add new phone numbers.

Suitable for:

A regular phone system is suitable if you have limited conversation on one to one basis.

VoIP is best option if you have large number of clients to communicate across the world. VoIP enables to set up a conference call with people inside as well as outside your organization. It enables employees and managers to stay connected in business from anywhere in the world. Businesses are able to communicate with clients globally and selling their products and services in emerging economies

 Price:

Regular Phone system costs more compared to VoIP. Regular phones require circuits and wires for signals to travel.

In VoIP, voice is converted into data packets and travel across an IP network. VoIP does not require any infrastructure, it just utilizes Internet connection. And also the cost of VoIP depends upon the type of service customers wants to use.

Convenient and reliable:

VoIP phones are easy to use compared to Regular phone systems. VoIP provides features like mobility, conference calls, video calling, recording etc. And we can connect all of our personal devices to corporate network will get phone calls directly to personal devices. VoIP makes our call convenient and effective.

Internet Connectivity:

VoIP phones don’t work without Internet and power. This is the biggest advantage of having normal phones. Internet plays an important role in VoIP phones we can’t make, receive calls without internet. Regular phones don’t need internet connection.

Regular phones get power directly from the wires connecting them to the phone network. VoIP phones need power supply.

Features:

Regular phones provide limited number of basic features. VoIP phones provide features like video calling, conference call, voicemail to email, automatic call forwarding and many more. Using VoIP we can connect to our clients across the world.

 

 

How VoIP for small Businesses would be useful ?

In a world full of competition, a small advantage may result in a larger outcome to a business. A Business need not be a bigger and a reputed one to take advantage of VoIP services. Before knowing how VoIP for small businesses would be helpful we should understand what exactly VoIP is.

WHAT IS VoIP?

VoIP is known as ‘Internet Telephony’ or ‘IP Telephony’ and VoIP stand for Voice-over-Internet Protocol. Whereas Traditional telephony uses a wire-based connection, VoIP refers to any voice or data communication made over the Internet, usually using a broadband connection. VoIP all began to gain popularity because of Skype, which allows users to make free voice and video calls over the Internet. Skype and other players such as Google’s Hangout, Apple’s Face time use a similar concept to make calls over the internet.

VoIP technology can be utilized in multiple ways, depending on to where and how calls are being made, whether from home, at work, or a virtual office.

When making a call IP device would convert an analog signal into a digital signal, it is then sent over the internet in the form of packets of data then the exact digital signal is converted into analog signal over the receiver’s side.

Advantages of VoIP for Smaller Businesses

VoIP can make a bigger impact on the customer service and sales teams of a small company compared to big businesses, as it would provide small businesses to gain a wide business opportunity. Some of the advantages of VoIP for small businesses include

1. Less cost

less price

VoIP services cost lesser than your traditional telephone services because VoIP doesn’t need any extra infrastructure and uses software which can be downloaded and VoIP services are cloud hosted,  Also, the best VoIP phone services typically offer a wider variety of plans, including pay-as-you-go features so you only pay for service when you need it.

2. Flexibility

VoIP is flexible

VoIP is more portable when compared to your traditional phone systems, Traditional phone system cannot be carried where you go. With VoIP Phone devices, all you need is an Internet connection. Portability is one of the greatest advantages of VoIP because of its nature. Many VoIP providers grant you to access VoIP phone system via the Internet, either on the web or via a mobile app.

 3. Extra Features

With the internet revolution, the VoIP services can offer a lot of extra features when compared to old traditional phone systems, this is what makes VoIP service so feature-rich. VoIP companies provide features like conferencing, Voicemail, call waiting, Call Recording, caller ID and call forwarding at no extra charge, whereas, in traditional phone service, you’ll often find yourself paying for these as an added service.

Conclusion

Every small business would need to do their best they can with as few resources as possible. VoIP services provide extra benefits that can boost the productivity and the efficiency of the business. VoIP also gives the impression of a bigger organization with greater resources. VoIP for small businesses would not require any extra capital expenditure, maintenance is minimized, and calls are comparatively cheaper when compared with traditional phone services and in some cases, free.  

The main reason behind VoIP getting threatened by the Government

As you know, PSTN has been in power since forever with regard to communication services. PSTN was known for its reliability, quality audio calls. However, it started and ended there. Communication services were stagnant for decades until VoIP services came with features like video conferencing, voicemail and other services. The way the world perceived communication changed with the development of VoIP services in the picture.

Challenges and Obstacles VoIP faced

Back in the 1990s, VoIP came into existence and did not build a good image due to lack of internet connectivity and affordability. PSTN calling services came higher. VoIP did not build its network due to a very simple reason- it never allowed its users to make phone calls free of cost. Later this was worked upon- one of the reasons why VoIP gained recognition.

About 2 decades later, VoIP boomed into the lives of professionals, homes and so on- all thanks to the availability of internet connection available worldwide. VoIP services also introduced new functionality (like click to call, multi-device ring etc.) However, that never guaranteed the success of VoIP or its consistency with regard to success. Due to criminal offenses committed using IP phones, security challenges, privacy invasion etc., authorities started questioning VoIP service providers in India, Dubai etc. Governments debated over the transition from PSTN to VoIP. In many countries, VoIP regulation doesn’t even exist yet even though service providers exist.

The Issue- Government versus VoIP

Globally speaking, countries like China, revolted against VoIP services. Countries, amongst themselves, have tried fighting out this discussion over retaining VoIP systems in countries like India or not. However, there’s been cases direct or indirect banning of VoIP services as it may have concerns with hostility.

What is it about VoIP that makes governments so nervous?

Very difficult to regulate: From the perspective of a regulatory body, new technologies have to be regulated but are hard to do so. Regulatory bodies need to be sure, well- trained and aware of how to govern such industries.

Let’s take the example of USA- for the longest time, big players in the VoIP market like IP Momentum took over communication and brought it up to another level. However, IP Momentum never had situations like cybercrime, hidden fees etc. Which is when VoIP services became popular across nations around the time 1990s.

Conclusion:

This level of interception is difficult to implement for VoIP since encryption technology does not have a back door, so to speak. Many governments have been trying for years to crack the most popular encryption algorithms. They’ve also tried to get software developers to install backdoors specifically for such a use, although it has been met with resistance. It is yet another reason for governments to view VoIP as a threat or risk. As VoIP looks set to replace the PSTN, government opposition is yet another challenge that the technology has to overcome.

However, VoIP has a bright future because of the benefits it has. In fact, VoIP services for MNCs, small companies, call centers etc. have been signing up for VoIP solutions since 2000 with exceptional improvement in ROI, in no time, at the most cost-effective prices. VoIP not just increased employment opportunities but, it helped improve the outreach of companies to foreign nations, cities etc. and become locally and globally effective at all levels.

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