Tag: VoIP

what is IP PBX

What is IP-PBX? How it is useful in 2023?

13/12/2022No Comments VoIP

IP-PBX systems are the modern telephone systems of our time. Because they are based on the Internet, IP-PBX systems eliminate the archaic problem of telephone wiring, eliminate the hassle for IT administrators and add several new features.

A virtual PBX also allows you to have more phones than physical telephone lines (PTSN) and allows free calls between users. It also offers features such as transfers, voicemail, call recording, interactive voice menus (IVR) and ACD call queues, and more.

What is PBX?

PBX, or Internet Protocol, is a type of professional telephone system that uses VoIP technology to connect telephone calls to the public telephone network. IP PBX systems can be cloud-based or hybrid of a cloud-based telephone system and an on-site PBX system.

IP PBX allows you to switch from one call to another from a VoIP user on local lines while allowing all users to share a series of external telephone lines. The typical PBX can also switch calls between a VoIP user and a traditional telephone user, or between two traditional telephone users, in the same way as a conventional PBX.

Why should you use an IP-PBX?

An IP-PBX, or Internet Protocol Private Branch Exchange, is a private telephone network used within a company or organization. The key advantage of using an IP-PBX is that it allows businesses to reap the benefits of VoIP, or Voice over Internet Protocol.

VoIP is a technology that allows for the transmission of voice and other data over an internet connection, as opposed to a traditional phone line. This offers several advantages for businesses, including lower costs, increased flexibility, and improved call quality.

Additionally, an IP-PBX can be easily integrated with other business applications and systems, such as customer relationship management (CRM) software. This allows businesses to streamline their communications and improve their overall efficiency.

 

What are the advantages of using an IP PBX system?

Easy installation & configuration
IP-PBX

The configuration of an PBX system is a unique process with a minimum installation period. And unlike a traditional PBX system, removing and moving a phone is a simple process of moving it and connecting it to the system. Eliminate the need for complex procedures and wiring adjustments that would be necessary in the old proprietary telephone system for such a simple task.

Better Security with IP PBX system

Security

With all your commercial communications on a network and with controlled access to external networks, it is much easier to establish a security wall around this system against hackers and curious ears. In an increasingly competitive environment, network encryption can prevent your competitors from listening to too many important conversations and developing their trade secrets.

Easier to manage because of web/GUI based configuration interface

Call Centre VoIP

An IP PBX can be managed through a web-based configuration interface or a graphical interface, allowing you to easily manage and adjust your telephone system. Proprietary telephone systems have difficult-to-use interfaces that are often designed to be used only by telephone technicians.

Scalability

VoIP Phone

IP PBX software allows scalability as an integrated feature. You can reduce the use in hosted IP PBX software and pay accordingly. If there is a periodic need for higher loads, it adapts easily. It is easy to add branches and remote extensions and use them safely on desktops or smartphones. The IP PBX is so easy that it even allows the use of analog telephones and faxes.

Conclusion: The benefits a company can get from this type of phone system are undeniable!

When it comes to business telephone systems, an IP-PBX is the modern standard. This type of phone system offers a number of advantages and benefits that can be extremely helpful for any business, large or small. Perhaps most importantly, an IP-PBX can help to save a company money on their monthly phone bill. In addition, an IP-PBX can offer a number of features and functions that are simply not possible with a traditional phone system.

Overall, the benefits of an IP-PBX are undeniable. Any business that is looking to improve their telephone system should definitely consider making the switch to an IP-PBX.

5g

Impact of 5G on VoIP | IP Momentum

05/05/2020No Comments Uncategorized, VoIP

Growing consumption of data is about to grow to new heights with the introduction of 5G. The fifth generation of wireless system will transform the amount of data usage in one’s life. 5G is not just an incremental improvement over 4G. The technological foundations are different and the advantages are considerably more.

Unlike previous generations, where massive cell towers transmitted data signals to various geographic locations, 5G signals can possibly be transmitted through much smaller towers, or network cells, which are implemented in much larger numbers. These types of network cells may not be larger than home routers, but they are still very powerful.

VIDEO CONFERENCING

global-unlimited-dialing-plansOne of the areas that should see a considerable improvement in quality is video conferencing. At this point, the video conference has had limited use in business and has not taken off as planned, partly because the quality of the video conference is not always on par. However, 5G network speeds should see a large increase in the ability to transfer, download, connect and stream 4k and 8k video, with video of this high quality, accessible on the mobile level from anywhere the phone cell phone can receive signal, means great accessibility for technology,
with much less hiccups and interruptions

VR/ARVR/AR

Virtual reality (VR) and augmented reality (AR) are also expected to experience significant
improvements. In recent years both VR and AR technologies have undergone great development and improvement, and now as technology is being updated regularly these technologies are bound for further improvement. It is likely that mobile AR and RV will
become much more widespread and benefit from much greater use and would be utilised in day to day activities. With the introduction of 5G both VR and AR are bound to improve.

MOBILE VOIPmobile 5G

Area where we could see a great impact of 5G is the mobile voice over IP. VoIP Calls depend on an Internet connection, so mobile VoIP users often experience less clarity and reliability when making calls over a Wi-Fi network. Most VoIP applications do not use 4G technology, so the quality of calls is not very good. With the fast connection speed Users would be use 5G to make Mobile VoIP calls and with the stable connection the quality of the call is expected to be strong.

Conclusion

The Impact of 5G is absolute but it would take few more years for us to utilize the full potential of 5G the implementations for 5G are underway, but they will take time. 4G will continue to be compatible during 5G deployment. It is advisable to pay attention to the implementation plans for the geographic areas that are important to you. Verify latency and performance benchmarks specific to your geographic location of interest.

 

 

 

VoLTE_SMARTPHONE

VoIP vs VoLTE – which is better | IP Momentum

30/08/2019No Comments VoIP

In a rapid changing world, it has become very difficult for any business to keep up with the current trend and current technological advancement. Hence every business should be aware of VoIP and how it works and its importance in the current world of corporate.

VoIP

VoIP stands for voice over Internet Protocol is the transmission of voice and multimedia content over Internet networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs).

VoLTE

VoLTE stands for voice over LTE  (Long Term Evolution), it administers high speed mobile communications including IoT devices and wearables, VoLTE provides voice calls over a 4G LTE network, rather than the 2G or 3G connections which are usually used.

The main difference between VoIP and VoLTE are

Technology:

Business VoIP Phone

The main difference between VoIP and VoLTE depends on the technology they both incorporate with. VoIP uses network such as 3G, wifi to transfer voice data. VoIP services are very common among smartphones and computers. VoLTE one the other hand is using LTE network technology such as 4G for transferring voice data from one place to another.

Connectivity:

VoIP Phones

VoIP is supported by VoIP phones and VoLTE is supported by smartphones. When compared to VoIP, VoLTE has a higher range and it offers a better quality. VoIP services uses codecs to convert audio into data packets and disseminate the packets trough an IP network and convert the packets back into audio at the other end. On the other hand VoLTE is complicated and VoLTE transmits high definition voice data from one place to another.

Network:

VoIP Network

VoIP is using networks such as 2G and 3G whereas, VoLTE is using 4G for transferring voice data.

Conclusion:

VoLTE provides better call quality when compared to VoIP, due to better devices used by the VoLTE users. But VoLTE depends on the connectivity, if the connectivity is not stable user may not be satisfied with the service. On the other hand, VoIP provides constant connectivity which helps the users to be stay connected and VoIP is more preferable if the user have to make an international call.

Difference between Regular Phone and VoIP Phone

Difference between Regular Phone and VoIP Phone

08/07/2019No Comments VoIP

What is VoIP?

Voice over Internet Protocol is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet.

Difference between Regular Phone and VoIP Phone

Technology:

Regular phone system works based on analog signals .These signals travel through a twisted pair of copper lines over the PSTN(Public Switched Telephone Network) at changing frequency. The PSTN uses circuit switching technology to get done this task.

IP Phone system works based on digital signals. In IP system we can make telephone calls over the internet. VoIP encapsulates audio into data packets, transmit the packets across an IP network and again encapsulates the packets back into audio at the other end of the connection. It stores all of your date in cloud and settings are accessible through a universal online dashboard. Using dashboard users can access their data , setup new call settings and add new phone numbers.

Suitable for:

A regular phone system is suitable if you have limited conversation on one to one basis.

VoIP is best option if you have large number of clients to communicate across the world. VoIP enables to set up a conference call with people inside as well as outside your organization. It enables employees and managers to stay connected in business from anywhere in the world. Businesses are able to communicate with clients globally and selling their products and services in emerging economies

 Price:

Regular Phone system costs more compared to VoIP. Regular phones require circuits and wires for signals to travel.

In VoIP, voice is converted into data packets and travel across an IP network. VoIP does not require any infrastructure, it just utilizes Internet connection. And also the cost of VoIP depends upon the type of service customers wants to use.

Convenient and reliable:

VoIP phones are easy to use compared to Regular phone systems. VoIP provides features like mobility, conference calls, video calling, recording etc. And we can connect all of our personal devices to corporate network will get phone calls directly to personal devices. VoIP makes our call convenient and effective.

Internet Connectivity:

VoIP phones don’t work without Internet and power. This is the biggest advantage of having normal phones. Internet plays an important role in VoIP phones we can’t make, receive calls without internet. Regular phones don’t need internet connection.

Regular phones get power directly from the wires connecting them to the phone network. VoIP phones need power supply.

Features:

Regular phones provide limited number of basic features. VoIP phones provide features like video calling, conference call, voicemail to email, automatic call forwarding and many more. Using VoIP we can connect to our clients across the world.

 

 

Connect Quicker. Network Better - ipmomentum

How VoIP for small Businesses would be useful ?

24/06/2019No Comments VoIP

In a world full of competition, a small advantage may result in a larger outcome to a business. A Business need not be a bigger and a reputed one to take advantage of VoIP services. Before knowing how VoIP for small businesses would be helpful we should understand what exactly VoIP is.

WHAT IS VoIP?

VoIP is known as ‘Internet Telephony’ or ‘IP Telephony’ and VoIP stand for Voice-over-Internet Protocol. Whereas Traditional telephony uses a wire-based connection, VoIP refers to any voice or data communication made over the Internet, usually using a broadband connection. VoIP all began to gain popularity because of Skype, which allows users to make free voice and video calls over the Internet. Skype and other players such as Google’s Hangout, Apple’s Face time use a similar concept to make calls over the internet.

VoIP technology can be utilized in multiple ways, depending on to where and how calls are being made, whether from home, at work, or a virtual office.

When making a call IP device would convert an analog signal into a digital signal, it is then sent over the internet in the form of packets of data then the exact digital signal is converted into analog signal over the receiver’s side.

Advantages of VoIP for Smaller Businesses

VoIP can make a bigger impact on the customer service and sales teams of a small company compared to big businesses, as it would provide small businesses to gain a wide business opportunity. Some of the advantages of VoIP for small businesses include

1. Less cost

less price

VoIP services cost lesser than your traditional telephone services because VoIP doesn’t need any extra infrastructure and uses software which can be downloaded and VoIP services are cloud hosted,  Also, the best VoIP phone services typically offer a wider variety of plans, including pay-as-you-go features so you only pay for service when you need it.

2. Flexibility

VoIP is flexible

VoIP is more portable when compared to your traditional phone systems, Traditional phone system cannot be carried where you go. With VoIP Phone devices, all you need is an Internet connection. Portability is one of the greatest advantages of VoIP because of its nature. Many VoIP providers grant you to access VoIP phone system via the Internet, either on the web or via a mobile app.

 3. Extra Features

Outsourcing - VoIP Feature

With the internet revolution, the VoIP services can offer a lot of extra features when compared to old traditional phone systems, this is what makes VoIP service so feature-rich. VoIP companies provide features like conferencing, Voicemail, call waiting, Call Recording, caller ID and call forwarding at no extra charge, whereas, in traditional phone service, you’ll often find yourself paying for these as an added service.

Conclusion

Every small business would need to do their best they can with as few resources as possible. VoIP services provide extra benefits that can boost the productivity and the efficiency of the business. VoIP also gives the impression of a bigger organization with greater resources. VoIP for small businesses would not require any extra capital expenditure, maintenance is minimized, and calls are comparatively cheaper when compared with traditional phone services and in some cases, free.  

VoIP Rules

The main reason behind VoIP getting threatened by the Government

30/08/2018No Comments VoIP

As you know, PSTN has been in power since forever with regard to communication services. PSTN was known for its reliability, quality audio calls. However, it started and ended there. Communication services were stagnant for decades until VoIP services came with features like video conferencing, voicemail and other services. The way the world perceived communication changed with the development of VoIP services in the picture.

Challenges and Obstacles VoIP faced

Back in the 1990s, VoIP came into existence and did not build a good image due to lack of internet connectivity and affordability. PSTN calling services came higher. VoIP did not build its network due to a very simple reason- it never allowed its users to make phone calls free of cost. Later this was worked upon- one of the reasons why VoIP gained recognition.

About 2 decades later, VoIP boomed into the lives of professionals, homes and so on- all thanks to the availability of internet connection available worldwide. VoIP services also introduced new functionality (like click to call, multi-device ring etc.) However, that never guaranteed the success of VoIP or its consistency with regard to success. Due to criminal offenses committed using IP phones, security challenges, privacy invasion etc., authorities started questioning VoIP service providers in India, Dubai etc. Governments debated over the transition from PSTN to VoIP. In many countries, VoIP regulation doesn’t even exist yet even though service providers exist.

The Issue- Government versus VoIP

Globally speaking, countries like China, revolted against VoIP services. Countries, amongst themselves, have tried fighting out this discussion over retaining VoIP systems in countries like India or not. However, there’s been cases direct or indirect banning of VoIP services as it may have concerns with hostility.

What is it about VoIP that makes governments so nervous?

Very difficult to regulate: From the perspective of a regulatory body, new technologies have to be regulated but are hard to do so. Regulatory bodies need to be sure, well- trained and aware of how to govern such industries.

Let’s take the example of USA- for the longest time, big players in the VoIP market like IP Momentum took over communication and brought it up to another level. However, IP Momentum never had situations like cybercrime, hidden fees etc. Which is when VoIP services became popular across nations around the time 1990s.

Conclusion:

This level of interception is difficult to implement for VoIP since encryption technology does not have a back door, so to speak. Many governments have been trying for years to crack the most popular encryption algorithms. They’ve also tried to get software developers to install backdoors specifically for such a use, although it has been met with resistance. It is yet another reason for governments to view VoIP as a threat or risk. As VoIP looks set to replace the PSTN, government opposition is yet another challenge that the technology has to overcome.

However, VoIP has a bright future because of the benefits it has. In fact, VoIP services for MNCs, small companies, call centers etc. have been signing up for VoIP solutions since 2000 with exceptional improvement in ROI, in no time, at the most cost-effective prices. VoIP not just increased employment opportunities but, it helped improve the outreach of companies to foreign nations, cities etc. and become locally and globally effective at all levels.

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