Innovative ways to enhance business and marketing strategies with VoIP

Ashish 20/05/2021No Comments VoIP

A robust marketing strategy is the heart and soul of a successful business. Irrespective of the size of the business, there are certain attributes that strengthen the core business strategy. Voice over Internet Protocol or VoIP solution is one of them. VoIP is a pillar for business communication and it simplifies business needs while minimizing the overall costs.

Innovation may not always be a boon to industries and time and again too many innovations can be a bane to the steady ROI. As a result, there is an innate need to improve your marketing strategies using suitable technologies like VoIP to enhance your marketing strategies.

The major attributes of the VoIP services that can add value to your business strategies are discussed below:

Minimize costs:

The ROI is often the deciding factor for campaign success and once you opt for VoIP solution, you stand a chance to minimize costs while also using the phone not just to make calls but to also enhance your business through the VoIP services. VoIP is more affordable than a regular phone as data can be transmitted through the already existing infrastructure. There is no need to wait or invest for new installation.

Get a local number anywhere:

Yes, you read that right. Targeting different geographical locations just got simpler with VoIP service Providers. It is a known fact that VoIP transmits data packets digitally helping businesses create a local presence even when huge distance is an inevitable barrier. Creating a faux presence with local appeal may add value to your business in more ways than one. It can boost sales and support business growth significantly.

Work on the go

VoIP facilitates virtual extensions for working on the go and once you assign a local number to your mobile or multiple devices it can benefit your business manifold. The employees in the set up can have virtual extensions and it is especially beneficial for marketers and business heads with a travelling profile. It is also the reliable go-to solution for sales teams, making them omnipresent at different stages of the sales funnel. Besides, business calls may be directed to different members of a team thereby enhancing customer satisfaction.

Setting up an Auto Attendant

Did you know that auto attendants can help businesses to thrive? As automated voices at the start of the helpline, auto attendants can replace the intervention of a live operator to improve efficacy and reliability. The VoIP will do the job of the receptionist and help field calls while minimizing the time wasted in answering and directing unnecessary calls.

Add momentum to your marketing material:

VoIP phone systems are important to ensure the linkage of multiple phone numbers to a single phone and to help businesses thrive with lesser expenses and a more streamlined communication system. Akin to advertisements, promotional banners and more, businesses can focus on creating multiple phone numbers for different pages on the website.

Get unified communication and seamless integration:

The best way to hit multiple touch points is important to build stronger marketing strategies. The unified communication helps marketers to integrate the business instant messaging and innovative video conferencing solutions to deliver the best to customers.

Despite the changing landscape in business today, there are a few marketing tools that have the ability to close more deals in less turnaround time. Did you know that VoIP service Providers have been at the helm of providing robust marketing solutions to boost business? VoIP has been incorporated into business so seamlessly that it can significantly direct your budget into good things and reap assured success. In the recent past, VoIP service Providers have helped businesses make data-driven decisions and augment marketing strategies. Embark on a successful journey with assured ROI when you choose the best suited VoIP solution for your business.

VoIP-A Innovative Solutions for Emerging Businesses

ipmomentum 30/11/2020No Comments Uncategorized

The world of business has witnessed many changes in communication services. For years, only voice messages got delivered through public telephone. These were analog- services, which were good-to-go initially, but with time they failed to add value to the business operations in terms of versatility and efficiency. Businesses started looking at alternatives to the traditional phone lines. As a result, the teams had to work hard to keep their business growing amidst the competition whilst looking for alternatives like the VoIP solution to replace traditional phone lines.

Business VoIP was brought in to assist businesses and help solve some major issues. The technology was simple to install, sustain and configure while compared to the traditional lines. The lack of wires and extra phone lines made the entire process quicker through a simplistic approach. Yet another advantage was that the process of setting up business VoIP is much faster, easier, and more simplistic overall. The installation is successful when despite the many changes, the quality of the service only gets better.

In a nutshell, Business VoIP ensures that it reduces costs, enhances time management and improves productivity to add an edge to businesses worldwide.

The key advantages of opting for VoIP solution can be best understood as follows:

Lowest cost per call:

VoIP Providers are much in demand as they provide lowest costing calls. If you place calls over traditional phone lines, they are often expensive, especially the long-distance calls. But when one uses the internet to relay call, they end up being cheaper overall. That is not all; businesses that choose VoIP solution have given the ability to make domestic and long distance calls for free reducing the overall costs significantly.

Business VoIP calls harness the internet protocol to make calls, wherein all the communication data is transformed into packets and transferred over the IP network. The IP network used by business can be your internet connection, a direct IP connection or a combination of both.

Enhanced mobility:

VoIP calls are a go-to solution for businesses on the go and the services may be a huge benefit to you as they follow you wherever you go. It also offers a host of flexible solutions with minimal physical limitations. On a traditional phone system there are phone numbers assigned to your business and home and once you move from a place to another it becomes a task to remember the right codes or keys to dial on the phone. This is not only cumbersome but also comes with its limitations. If your business is on-the-go, VoIP services can be a tremendous benefit to you by reducing risks related to poor connectivity.

Versatile features

VoIP phone systems ensures that users get to multi-task with high end and tech-savvy devices to stay relevant and productive. When you are on a call and if there is a queue; a voice mail text transcription will ensure that you can strategize your approach to client calls that you may have missed. The transcriptions are sent directly to the email inbox. That is not all; the voice mail facility also adds to the versatility and it allows you to forward the voicemail to three other people with just a simple click.

Hassle-free conference call

In VoIP call, all calls use a converged data network instead of the set phone line which allows to create and participate in conference calls in the easiest way possible. Hosting multiple callers for conference calls will now be simpler and an added benefit to the services that are already paid for.

Successful client interaction:

With the economy going global, business can be at any location and this often means more travel. VoIP solution gains prominence with businesses on the go as it ensures that businesses and businesses meeting are not hampered. VoIP service providers are much in demand as with a VoIP call business may choose where your calls ring. If unanswered, the call may get transferred to a second or third device ensuring that that calls are not missed. VoIP calls thus have an edge over voicemails.

These features add an edge to business VoIP, ensuring that costs are reduced and flexibility is brought to the business processes. The versatility, cost effectiveness and higher mobility of the system ensures that you add an edge to your business while getting the best returns.

VoIP Services For Company

ipmomentum 07/03/2019No Comments VoIP

Competition is getting intense by the second, especially amongst businesses. The cheaper your product, the better your visibility. How is it possible to reduce product rates and provide with quality products/ services, not going bankrupt? Here’s how – about 10% international phone calls were being made using VoIP when it started off. Imagine what the case is now, in 2018 – why can your company not make use of VoIP services?

Companies, individuals, everyone started wondering how big VoIP really is, what it really is and how it’s used. Was it something unconventional or really difficult and expensive or a trend setter?

VoIP – The best communication platform

The days are gone when phone calls were made from one desk to another, it was a very limited set-up. It was all about being at the desk to attend one call at a time. The beauty of VoIP services is that it’s not tying up any employee, any individual to its physical desk. It’s like taking its desk everywhere along with himself with an upscale in productivity and more.

You go on a vacation with a holiday number via a VoIP service provider and you’re all set there as well. Result being, not one minute was wasted when it came down to communicating via VoIP solutions. Also, it cut down on major travel costs, time, energy and so much more.

VoIP world is was and never will be static in nature. It creates an environment for creating, developing and managing its surroundings and potential.

VoIP has potential- great potential. In fact, it can go beyond smartphones if worked upon rigorously.

Virtualization may be a new concept to us but, it’s affordable when it comes to VoIP. Make unlimited calls anytime, anywhere with no restrictions. All you need to do is, pick out the global unlimited VoIP calling plans and you’re all set to build an inexpensive, risk- oriented and exciting business venture with the best kind of communication system, the virtual kind.

Portability is an essential pointer while obtaining ROI for a company – Look at countries like India, Africa, etc. Do you expect developing countries have spaces readily available like that in USA? No. Reason? There are multiple but, the beauty of VoIP is that it is so convenient to bring it into business place. All you need is a plug point and a portable IP phone and you’re all set to make calls. In the case of cordless IP phones, the plug point are not necessary to be available! Use additional features provided by your VoIP provider and don’t pay extra- just continue working from anywhere, anytime- office or any other country.

Brand Building is another point wherein you can network with prospects from across the globe and build your brand. All you need is a database which VoIP obviously cannot provide you with and build your brand via telephonic marketing, communication and more.

Customization and Flexibility enables a growing company like yours to make calls for a specific duration of time, in specific countries. How can you do that in the case of VoIP? Request for a customized VoIP service plan, change your features, countries picked out, anything you want! Remember, the beauty of VoIP is its flexibility and never forget that.

Customer Services shall help your company employees make calls to your customers whom your company lost due to a variety of reasons including lack of communication. Fix the mistakes your company made back then and be the change you want to see via the best customer service team and portable VoIP solutions along with the right VoIP headsets and IP phones!

Irrespective of the industry your company belongs with, there are certain VoIP features which can be made use of very effectively and efficiently:

Auto- attendant

You do not have to sitting at work 24*7 when you have the auto- attendant feature provided by the VoIP solution provider. In fact, your caller can now use the auto- attendant function and the required department will automatically receive the call.

Automated calls

With quality IVR- Interactive Voice Recognition, you can now set up automated calls which will act as a personal reminder for you.

Virtual Faxing

Keep your company spacious with the help of virtual faxing system by VoIP solutions. This is a digital feature provided by VoIP providers and there is no need for you to have hard copies- look out for soft copies on your computer- send and receive faces the same way! Virtual faxing has helped several businesses not just space out but reduce the number of employees needed, maintenance of paperwork and so on.

Click to call

Contact your prospect clients with the click of a button once they register a complaint, showing effective services. Click to call function also ensures emergency situations are covered, keeping all safe.

Music on hold

Keep your listeners entertained, especially when you have complicated doubts in the middle of a client call, ensuring professionalism in the eyes of your consumers.

Faxing over IP is another essential feature the legal industries need because how else can you possibly keep track of evidences in a smooth and organized way?

Multiple-channel communication

Video, audio, voicemail to email and other ways are there to get in touch with colleagues, clients etc. in seconds, at the most affordable rates. Also, it eradicated unnecessary need of traveling across a country or countries at the same time, expand businesses too.

End Note – No matter where your company has emerged from or wishes to emerge from, remember, there’s always room for improvement and that can be done via ways like making use of trending developments in technology like VoIP solutions. Change is good several times, you know- especially kinds like This!

Industry- Specific VoIP Service Questions Answered

Meghana 10/09/2018No Comments VoIP

Curious about VoIP Communication Systems but don’t know where to start? Here’s your guide! IP Momentum has taken the liberty to answer some common client questions in details, ensuring a positive outcome of awareness amongst prospect business VoIP and call center VoIP users.
Check out the following answers well- explained for clarity on your end as start-ups, small-scale businesses, large-scale businesses and so on:

What can IP Momentum do for me?

IP Momentum is one of the VoIP providers in India with an objective in mind- to help thousands of businesses which vary in sizes, industries and any other way. This is the prime reason why we could become the best VoIP service, providing top quality of features and services across India and abroad.
Check out our range of bundle plans which are not just cost-effective but will ensure you find this the most cost-benefit oriented investment:

Customer service- top notch
Unlimited virtual faxing
Voicemail to email
HD music on hold
Acts as a productive tool
Direct calling
Conference calling- video and audio
Call recording and more

Industry- Specific Questions

I am in the Financial Service Industry. What can IP Momentum do for me?

IP Momentum can provide with multiple features which would definitely benefit your financial service business:
Auto- attendant- You do not have to sitting at work 24*7 when you have the auto- attendant feature provided by the VoIP solution provider. In fact, your caller can now use the auto- attendant function and the required department will automatically receive the call.
Automated calls– With quality IVR- Interactive Voice Recognition, you can now set up automated calls which will act as a personal reminder for you.
Virtual Faxing– Keep your company spacious with the help of virtual faxing system by VoIP solutions. This is a digital feature provided by VoIP providers and there is no need for you to have hard copies- look out for soft copies on your computer- send and receive faces the same way! Virtual faxing has helped several businesses not just space out but reduce the number of employees needed, maintenance of paperwork and so on.

I belong with the automotive industry. What options can you offer me?

I am in the education industry. What options can you offer me?

Improve student productivity with video and conferencing feature provided by VoIP providers. This also helps in having guest lectures take place from across the world.
Low-cost set- up, setting up infrastructure upgrades will make budget-friendly infrastructure changes at the educational institution and add upgraded features too
Scales with all- students, teachers, and other stakeholders

I am in the healthcare service industry. What options can you offer me?

Security and reliability- There are multiple IP Momentum customer service centers, ensuring your VoIP solutions if causing any issue will be fixed within 24 hours. Reason being, you’re in the healthcare industry, dealing with people going through extreme emergencies.
Communication anywhere- Broaden your network from one hospital branch to another, for example, in order to help all no matter where they are.

I am in the tech industry. What options can you offer me?

Multiple- channel communication- video, audio, voicemail to email and other ways are there to get in touch with colleagues, clients etc. in seconds, at the most affordable rates. Also, it eradicated unnecessary need of traveling across a country or countries.
Call recording shall help your company not just record conversations but, share as well as rate calls as well for effective call center VoIP experiences, client calls for quality customer solutions.
I am in the legal industry. What options can offer me?
The legal industry gets multiple clients calls each day- handle it effectively with IP Momentum’s VoIP solutions:
Maintain professional image with VoIP smart features by IP Momentum like auto attendant, voice recording and others. It keeps your firm or organization on the safe side too!
Faxing over IP is another essential feature the legal industries need because how else can you possibly

keep track of evidence in a smooth and organized way?

I am in the logistics industry. What options can you offer me?

Auto attendant and IVR can help not just direct calls to the right destination but, playback audio messages with extra information and marketing messages!
There is also utmost flexibility with VoIP solutions keeping it easy to add employees in the IP service link which come and go
Multichannel marketing must be the need of the hour for this industry so, enjoy other features like call forwarding, unlimited calling plans VoIP and more.

I am in the accounting industry. What options can you offer me?

Accounting, being a desk job also needs VoIP solutions- here’s how:
Go paperless with digitized faxes and information available in your computer.
Collaborate and keep in touch with your clients via not just virtual faxes but time to time calls made using global unlimited calling plans, video conferencing and so on.
Maintain professional image with VoIP smart features by IP Momentum like auto attendant, voice recording and others. It keeps things official!

I am a Non- Profit Organization. What platforms or VoIP solutions can you offer me?

Flexibility is the key because you never know when you can’t afford the VoIP service provider services. So, with IP Momentum, you can withdraw from any VoIP service plan opted for, ensuring no hidden fees charged. Also, you have the liberty to disconnect and reconnect IP phones with our 24*7 customer support or yourself- it’s that easy!
Auto attendant and IVR ensure you can keep your donors updated with anything happening in the NGO for utmost transparency.
Save 70% of your phone bills and get donors from across the world with effective plans in marketing and more.

I am in the real estate industry. What platforms can you offer me?

I belong with the Hotel Management Industry. What platforms can I be offered?

Click to call- Contact your prospect clients with the click of a button once they register a complaint, showing effective services. Click to call function also ensures emergency situations are covered, keeping all safe.
Music on hold- Keep your listeners entertained, especially when you have complicated doubts in the middle of a client call, ensuring professionalism in the eyes of your consumers.
Auto- attendant- You do not have to sitting at work 24*7 when you have the auto- attendant feature provided by the VoIP solution provider. In fact, your caller can now use the auto- attendant function and the required department will automatically receive the call.

I am in the retail industry. What platforms can you offer me?

Auto attendant and IVR ensure you can keep your donors updated with anything happening in the store or company for utmost transparency.
Music on hold- Keep your listeners entertained, especially when you have complicated doubts in the middle of a client call, ensuring professionalism in the eyes of your consumers.

Please note, no matter which industry your company belongs with, IP Momentum has features open to all- you can always customize your VoIP service plan and mix and match unlimited calling plans, features, IP phones headsets, and other features at any point of time during your relationship with us in no time, at the best rates.