In a world full of competition, a small advantage may result in a larger outcome to a business. A Business need not be a bigger and a reputed one to take advantage of VoIP services. Before knowing how VoIP for small businesses would be helpful we should understand what exactly VoIP is.
WHAT IS VoIP?
VoIP is known as ‘Internet Telephony’ or ‘IP Telephony’ and VoIP stand for Voice-over-Internet Protocol. Whereas Traditional telephony uses a wire-based connection, VoIP refers to any voice or data communication made over the Internet, usually using a broadband connection. VoIP all began to gain popularity because of Skype, which allows users to make free voice and video calls over the Internet. Skype and other players such as Google’s Hangout, Apple’s Face time use a similar concept to make calls over the internet.
VoIP technology can be utilized in multiple ways, depending on to where and how calls are being made, whether from home, at work, or a virtual office.
When making a call IP device would convert an analog signal into a digital signal, it is then sent over the internet in the form of packets of data then the exact digital signal is converted into analog signal over the receiver’s side.
Advantages of VoIP for Smaller Businesses
VoIP can make a bigger impact on the customer service and sales teams of a small company compared to big businesses, as it would provide small businesses to gain a wide business opportunity. Some of the advantages of VoIP for small businesses include
1. Less cost
VoIP services cost lesser than your traditional telephone services because VoIP doesn’t need any extra infrastructure and uses software which can be downloaded and VoIP services are cloud hosted, Also, the best VoIP phone services typically offer a wider variety of plans, including pay-as-you-go features so you only pay for service when you need it.
VoIP is more portable when compared to your traditional phone systems, Traditional phone system cannot be carried where you go. With VoIP Phone devices, all you need is an Internet connection. Portability is one of the greatest advantages of VoIP because of its nature. Many VoIP providers grant you to access VoIP phone system via the Internet, either on the web or via a mobile app.
3. Extra Features
With the internet revolution, the VoIP services can offer a lot of extra features when compared to old traditional phone systems, this is what makes VoIP service so feature-rich. VoIP companies provide features like conferencing, Voicemail, call waiting, Call Recording, caller ID and call forwarding at no extra charge, whereas, in traditional phone service, you’ll often find yourself paying for these as an added service.
Every small business would need to do their best they can with as few resources as possible. VoIP services provide extra benefits that can boost the productivity and the efficiency of the business. VoIP also gives the impression of a bigger organization with greater resources. VoIP for small businesses would not require any extra capital expenditure, maintenance is minimized, and calls are comparatively cheaper when compared with traditional phone services and in some cases, free.