What is IP-PBX? How it is useful in 2023?

Ashish 13/12/2022No Comments VoIP

IP-PBX systems are the modern telephone systems of our time. Because they are based on the Internet, IP-PBX systems eliminate the archaic problem of telephone wiring, eliminate the hassle for IT administrators and add several new features.

A virtual PBX also allows you to have more phones than physical telephone lines (PTSN) and allows free calls between users. It also offers features such as transfers, voicemail, call recording, interactive voice menus (IVR) and ACD call queues, and more.

What is PBX?

PBX, or Internet Protocol, is a type of professional telephone system that uses VoIP technology to connect telephone calls to the public telephone network. IP PBX systems can be cloud-based or hybrid of a cloud-based telephone system and an on-site PBX system.

IP PBX allows you to switch from one call to another from a VoIP user on local lines while allowing all users to share a series of external telephone lines. The typical PBX can also switch calls between a VoIP user and a traditional telephone user, or between two traditional telephone users, in the same way as a conventional PBX.

Why should you use an IP-PBX?

An IP-PBX, or Internet Protocol Private Branch Exchange, is a private telephone network used within a company or organization. The key advantage of using an IP-PBX is that it allows businesses to reap the benefits of VoIP, or Voice over Internet Protocol.

VoIP is a technology that allows for the transmission of voice and other data over an internet connection, as opposed to a traditional phone line. This offers several advantages for businesses, including lower costs, increased flexibility, and improved call quality.

Additionally, an IP-PBX can be easily integrated with other business applications and systems, such as customer relationship management (CRM) software. This allows businesses to streamline their communications and improve their overall efficiency.

What are the advantages of using an IP PBX system?

Easy installation & configuration

The configuration of an PBX system is a unique process with a minimum installation period. And unlike a traditional PBX system, removing and moving a phone is a simple process of moving it and connecting it to the system. Eliminate the need for complex procedures and wiring adjustments that would be necessary in the old proprietary telephone system for such a simple task.

Better Security with IP PBX system

With all your commercial communications on a network and with controlled access to external networks, it is much easier to establish a security wall around this system against hackers and curious ears. In an increasingly competitive environment, network encryption can prevent your competitors from listening to too many important conversations and developing their trade secrets.

Easier to manage because of web/GUI based configuration interface

An IP PBX can be managed through a web-based configuration interface or a graphical interface, allowing you to easily manage and adjust your telephone system. Proprietary telephone systems have difficult-to-use interfaces that are often designed to be used only by telephone technicians.

Scalability

IP PBX software allows scalability as an integrated feature. You can reduce the use in hosted IP PBX software and pay accordingly. If there is a periodic need for higher loads, it adapts easily. It is easy to add branches and remote extensions and use them safely on desktops or smartphones. The IP PBX is so easy that it even allows the use of analog telephones and faxes.

Conclusion: The benefits a company can get from this type of phone system are undeniable!

When it comes to business telephone systems, an IP-PBX is the modern standard. This type of phone system offers a number of advantages and benefits that can be extremely helpful for any business, large or small. Perhaps most importantly, an IP-PBX can help to save a company money on their monthly phone bill. In addition, an IP-PBX can offer a number of features and functions that are simply not possible with a traditional phone system.

Overall, the benefits of an IP-PBX are undeniable. Any business that is looking to improve their telephone system should definitely consider making the switch to an IP-PBX.

Innovative ways to enhance business and marketing strategies with VoIP

Ashish 20/05/2021No Comments VoIP

A robust marketing strategy is the heart and soul of a successful business. Irrespective of the size of the business, there are certain attributes that strengthen the core business strategy. Voice over Internet Protocol or VoIP solution is one of them. VoIP is a pillar for business communication and it simplifies business needs while minimizing the overall costs.

Innovation may not always be a boon to industries and time and again too many innovations can be a bane to the steady ROI. As a result, there is an innate need to improve your marketing strategies using suitable technologies like VoIP to enhance your marketing strategies.

The major attributes of the VoIP services that can add value to your business strategies are discussed below:

Minimize costs:

The ROI is often the deciding factor for campaign success and once you opt for VoIP solution, you stand a chance to minimize costs while also using the phone not just to make calls but to also enhance your business through the VoIP services. VoIP is more affordable than a regular phone as data can be transmitted through the already existing infrastructure. There is no need to wait or invest for new installation.

Get a local number anywhere:

Yes, you read that right. Targeting different geographical locations just got simpler with VoIP service Providers. It is a known fact that VoIP transmits data packets digitally helping businesses create a local presence even when huge distance is an inevitable barrier. Creating a faux presence with local appeal may add value to your business in more ways than one. It can boost sales and support business growth significantly.

Work on the go

VoIP facilitates virtual extensions for working on the go and once you assign a local number to your mobile or multiple devices it can benefit your business manifold. The employees in the set up can have virtual extensions and it is especially beneficial for marketers and business heads with a travelling profile. It is also the reliable go-to solution for sales teams, making them omnipresent at different stages of the sales funnel. Besides, business calls may be directed to different members of a team thereby enhancing customer satisfaction.

Setting up an Auto Attendant

Did you know that auto attendants can help businesses to thrive? As automated voices at the start of the helpline, auto attendants can replace the intervention of a live operator to improve efficacy and reliability. The VoIP will do the job of the receptionist and help field calls while minimizing the time wasted in answering and directing unnecessary calls.

Add momentum to your marketing material:

VoIP phone systems are important to ensure the linkage of multiple phone numbers to a single phone and to help businesses thrive with lesser expenses and a more streamlined communication system. Akin to advertisements, promotional banners and more, businesses can focus on creating multiple phone numbers for different pages on the website.

Get unified communication and seamless integration:

The best way to hit multiple touch points is important to build stronger marketing strategies. The unified communication helps marketers to integrate the business instant messaging and innovative video conferencing solutions to deliver the best to customers.

Despite the changing landscape in business today, there are a few marketing tools that have the ability to close more deals in less turnaround time. Did you know that VoIP service Providers have been at the helm of providing robust marketing solutions to boost business? VoIP has been incorporated into business so seamlessly that it can significantly direct your budget into good things and reap assured success. In the recent past, VoIP service Providers have helped businesses make data-driven decisions and augment marketing strategies. Embark on a successful journey with assured ROI when you choose the best suited VoIP solution for your business.

Difference between Regular Phone and VoIP Phone

Meghana 08/07/2019No Comments VoIP

What is VoIP?

Voice over Internet Protocol is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet.

Technology:

Regular phone system works based on analog signals .These signals travel through a twisted pair of copper lines over the PSTN(Public Switched Telephone Network) at changing frequency. The PSTN uses circuit switching technology to get done this task.

IP Phone system works based on digital signals. In IP system we can make telephone calls over the internet. VoIP encapsulates audio into data packets, transmit the packets across an IP network and again encapsulates the packets back into audio at the other end of the connection. It stores all of your date in cloud and settings are accessible through a universal online dashboard. Using dashboard users can access their data , setup new call settings and add new phone numbers.

Suitable for:

A regular phone system is suitable if you have limited conversation on one to one basis.

VoIP is best option if you have large number of clients to communicate across the world. VoIP enables to set up a conference call with people inside as well as outside your organization. It enables employees and managers to stay connected in business from anywhere in the world. Businesses are able to communicate with clients globally and selling their products and services in emerging economies

Price:

Regular Phone system costs more compared to VoIP. Regular phones require circuits and wires for signals to travel.

In VoIP, voice is converted into data packets and travel across an IP network. VoIP does not require any infrastructure, it just utilizes Internet connection. And also the cost of VoIP depends upon the type of service customers wants to use.

Convenient and reliable:

VoIP phones are easy to use compared to Regular phone systems. VoIP provides features like mobility, conference calls, video calling, recording etc. And we can connect all of our personal devices to corporate network will get phone calls directly to personal devices. VoIP makes our call convenient and effective.

Internet Connectivity:

VoIP phones don’t work without Internet and power. This is the biggest advantage of having normal phones. Internet plays an important role in VoIP phones we can’t make, receive calls without internet. Regular phones don’t need internet connection.

Regular phones get power directly from the wires connecting them to the phone network. VoIP phones need power supply.

Features:

Regular phones provide limited number of basic features. VoIP phones provide features like video calling, conference call, voicemail to email, automatic call forwarding and many more. Using VoIP we can connect to our clients across the world.

Why you’ve got to say bye to smartphones and try Home VoIP

Meghana 01/02/2019No Comments VoIP

Here’s a fun fact, people across the globe are changing from smart phones to VoIP phones to connect with one another across the globe. You might want to rethink the mobile- only life you’re living due to multiple reasons like the environment, body effects of cell phones and so on. Learn why you’ve got to say bye to smartphones and give a shot to home VoIP:

Healthier option – Sound-wise

Smartphones are getting way too obsessive also, as you know, smartphones can get very loud. There have been higher number of people suffering from deafness. With VoIP services, you can be saved from not only the loudness of your smart phones but, you can spend more time on the phone, have echo- free conversations and so on across the globe with the unlimited calling plans and smart features by your VoIP provider. Say goodbye to those portable, distracting things and switch to the more healthy and cost- effective option, VoIP.

IP phones offer enhanced security options

There’s got to be some kind of emergency once in a while. Now, imagine, you’ve made a call to 911 and there’s an emergency. You live on the 9^th floor. Since, you called from your smart phone, the police cannot track down your exact location. However, the power of VoIP is this- you can be tracked down at the right spot- in this case, the 9^th floor! Reason being, your VoIP phones are connected to your respective addresses, leading them to where you exactly are, without any hiccups. IP phones are smart and know exactly what they’re doing!

Also, with regard to battery backup, a smart phone is the worst at it whereas, a VoIP phone’s best at it! Moreover, with one of their many smart features like fire sensors or burglar sensors, your IP phone can do wonders!

Save more with just 1 investment – an IP phone

You probably never bought an IP phone because of its cost, right? Ever thought about its long term cost in comparison to smartphones? With VoIP phone service at home and customized calling plans hand in hand, your entire family can make endless number of calls, depending upon the plan you pick out with just 1 phone. Why harm the environment with 5 different smart phones at home, so expensive when, you can have one IP phone and enjoy its perks!

A home telephone can enhance your phone gathering

Some new cordless telephones can remain in for your mobile phone. By putting a mobile phone close to the cordless telephone’s base, you can get to your remote administration utilizing Bluetooth innovation and utilize a cordless handset to make or accept cell calls. Notwithstanding the comfort of utilizing one handset for the majority of your calls, you may show signs of improvement in conversations via phones at home. For instance, in the event that you don’t get cell benefit in your cellar, you may have the capacity to make or accept cell calls from that point utilizing a cordless handset.

VoIP phones are very impressive!

Look at huge companies like Cisco – they’re coming out with new models with so many exciting highlights. Top models include the grandstream, polycom and others. Some of the many features provided by these smart IP phones include holiday number, click to call i.e. speed dialing, music on hold, video conferencing, a voice message marker illuminates when there’s a message on telephone organization phone message, and an implicit voice-mail is helpful for screening calls and so on.

VoIP is a fairly new technology and not all are well- aware of it. In fact, its assumed to be a very vain technology for homes, small businesses etc. However, the irony behind this is that, that ain’t the case! VoIP solutions are effective for the small businesses, homes and many others – large businesses too. Families can reconnect with their loved ones, small businesses can make huge networks with just one call and the right conversation!

Now, you need people here and there and everywhere which is already happening in order to make most out of IP services – make unlimited calls, video calls, conferences, recordings etc. by making a very small payment against it.

All you’ve got to do now is add IP to your smart phone and make it a very smart ‘IP phone!’